Senior Technical Program Manager, Amazon

WW Partner Solutions, Industries & Partner Solutions, COE Tech

$119-231.4k

Senior and Expert level
Austin
New York
San Francisco Bay Area
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

$119-231.4k

Senior and Expert level
Austin
New York
San Francisco Bay Area

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Ideal candidate for this role will have excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines, and familiarity with Agile methodologies and software development life cycles
  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Desirable

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience in software development
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
  • Experience in technical program management working directly with software engineering teams

What the job involves

  • We are seeking an experienced Technical Program Manager to drive the execution of our Next-Gen Partner Solution onboarding and discovery strategy, as well as scaling with our field high impact industry solutions
  • In this role, you will secure alignment and communication across various teams, including AWS Specialists , AWS Marketplace, AWS Partner Network Programs, and AWS global sales and services teams to redefine how partner solutions are built, onboarded and discovered both internally and externally
  • Lead the effective and efficient delivery of a large, complex technical program and the associated projects
  • Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities
  • Manage the overall program, including timelines, dependencies, risks, and stakeholder communication, to ensure the successful execution of large complicated product and/or program launches
  • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
  • Identify, assess, track and mitigate issues, and risks at multiple levels
  • Ensure all the teams involved are focused on the right solutions for the customer and organization. Understands the consequences of short-term solutions and impact on long-term architecture
  • Create, maintain, and disseminate program information to stakeholders
  • Coordinate with Solutions Architects, Partner Development Specialists, Engineering, and other stakeholders to identify gaps, prioritize enhancements, and drive the roadmap for the Next-Gen solution onboarding & discovery, and Industry Solutions Fabric initiatives
  • Proven experience in technical program management, preferably in a cloud computing or software development environment
  • Strong communication and stakeholder management skills, with the ability to align cross-functional teams

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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