Principal UX Designer, Amazon

eero

$147.6-244k

Sketch
Invision
Photoshop
Illustrator
Axure
Expert level
New York
San Francisco Bay Area
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

$147.6-244k

Sketch
Invision
Photoshop
Illustrator
Axure
Expert level
New York
San Francisco Bay Area

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • The ideal candidate is adept at taking highly technical, ambiguous problems and translating them to intuitive solutions for both business and retail customers
  • 10+ years of design experience
  • Have an available online portfolio
  • Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
  • Experience in life cycle design projects from design strategy through execution

Desirable

  • Experience providing and effectively communicating strategic and tactical recommendations based on data
  • Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision
  • Experience designing for consumer hardware, IoT products, and/or enterprise networking software

What the job involves

  • We are looking for a Principal UX Designer to play a pivotal part in enhancing the usability of our products, scaling the team’s standards and best practices, and being a role model designer for the team
  • This person should be comfortable operating autonomously in a fast-paced environment while delivering across all stages of the product life cycle
  • This role will work on both eero’s mobile app and network management tool
  • This position will collaborate closely with cross-functional teams including product management, engineering, product marketing, and customer experience
  • Evaluate customer challenges and design delightful solutions that meet measurable business goals
  • Collaborate closely with product teams to define use cases and overarching requirements
  • Advocate for strong design principles throughout the eero team, with extremely high standards for quality
  • Establish, evolve, and evangelize eero’s design systems and visual language
  • Inform designs using market research, user feedback, analytics, and usability studies
  • Efficiently produce process flows, wireframes, and visual design prototypes to articulate nuanced interaction behaviors
  • Detail and maintain comprehensive user interface specifications
  • Present design concepts to UX teams, product stakeholders, and executives for feedback and review
  • Collaborate with development teams to implement designs, offering precise specifications and assets, and verifying final interfaces
  • Stay up-to-date with the latest trends and advancements in UX, WiFi, and technology, and incorporate them into our design processes

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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