• 3+ years of professional experience producing developer documentation
• 3+ years of professional software development experience
• Familiarity with Ethereum, Layer 2 scaling solutions, and decentralized application development
• A love for making complex technical information easier to understand
• A proactive approach to problem-solving and a keen eye for detail
• Strong collaboration and written/verbal communication skills

Desirable

• As part of the Technical Writing team at Offchain Labs, you'll get to work with leaders in the blockchain space, solving novel technical, economic, and social challenges
• Our Technical Writing team is responsible for producing and maintaining documentation that supports Arbitrum's product portfolio, including Arbitrum chains, the Arbitrum bridge, Arbitrum nodes, and Prysm
• Work directly with Offchain's lead technical writer and subject matter experts to produce developer documentation targeted at specific problems and specific reader audiences
• Help our team measure and improve our documentation and documentation systems
• Drive internal adoption of conventions that help our team produce high-quality developer documentation
• Determine the Technical Writing team's priorities by continuously monitoring the needs of the business, internal stakeholders, and customers
• Work autonomously in an environment that expects and rewards initiative and self-management without cumbersome Agile ceremonies
• Develops workflows and guidelines (drafting and editing processes, user experience pattern guidelines, terminology guidance, style guidance) that help the team produce high-quality content in partnership with writers
• Delivers code and samples to meet validated developer needs
• Experiments with interactive content components that delight readers and drive engagement
• Manages the contributions of subject matter experts
• Captures feedback from readers and shares this feedback with relevant stakeholders
• Collaborates with stakeholders to improve documentation based on reader feedback
• Ensures that our documentation is customer-focused and that our content prioritizes customers' validated needs
• Manages relationships and expectations with stakeholders
• Helps stakeholders build technical writing confidence
• Continuously recalibrates documentation priorities against stakeholder needs
• Advocates for the importance of documentation and documentation standards
• Uses documentation to support customer onboarding and developer activation goals
• You’ll be involved in these areas but won’t be directly responsible for everything here