Head of Sales, OakNorth
$190-230k
+ Commission + Equity
Digital bank for business loans and savings
Open for applications
Digital bank for business loans and savings
201-500 employees
Open for applications
$190-230k
+ Commission + Equity
201-500 employees
Company mission
To serve and empower businesses in the Missing Middle, ensuring each and every one of them has the right tools, insights, and support at every stage of their growth journey with us.
Role
Who you are
- Experience working with an early stage SaaS product and driving revenue and growth
- Bachelor’s degree in Business Administration, Marketing, Commerce, Finance, or a related field
- Master’s degree (or equivalent) or MBA is a plus
- Extensive experience in sales and/or customer success with financial services clients (ideally selling into banks)
- Proven track record of meeting or exceeding sales targets and driving customer satisfaction and retention
- Strong leadership, coaching & team management skills
- Excellent communication, negotiation, and interpersonal skills
- Knowledge of CRM systems (e.g. Salesforce) and sales enablement tools
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with credit analysis and underwriting is a plus
What the job involves
- The Head of Sales and Customer Success leads ONci’s Sales and Customer Success teams and is responsible for driving revenue growth, expanding ONci’s customer base, and ensuring customer satisfaction and retention
- Together with other members of the ONci Leadership Team, they establish overall direction and strategic initiatives of the company
- They work closely with other departments (Product, Engineering, Content, Marketing, Finance, Legal and People Ops) to develop and implement sales and customer success strategies that align with ONci’s goals
- Develops and implements sales strategies to achieve or exceed revenue targets
- Identifies and targets new business opportunities, markets, and partnerships in the US commercial banking sector – including identifying ideal customer profile (ICP) and undertaking total addressable market (TAM) analysis
- Establishes and maintains relationships with key decision-makers at targeted banks – including roles such as CEO, CFO, Head of Commercial Banking, Chief Credit Officer and Chief Risk Officer
- Collaborates with Marketing to develop effective lead generation, sales campaigns and account-based marketing campaigns
- Monitors and analyzes sales performance, market trends, and competitor activities to inform strategy adjustments
- Develops and maintains a deep understanding of ONci’s product offerings (ON Climate, ON Scenario Analysis and ON Monitoring) and value propositions (lend smarter, lend faster, lend more)
- Develops and implements customer success strategies to drive product adoption, customer satisfaction, retention and upsell
- Builds, manages, and coaches a high-performing customer success team – comprised of Director, Customer Success and Delivery Manager roles
- Establishes processes and best practices for onboarding, training, support, and account management
- Collaborates with Product and Engineering teams to prioritize customer feedback and ensure continuous product improvement
- Works closely with Product, Marketing, Finance, and other departments to align Sales and Customer Success initiatives with overall company objectives
Our take
In an era marked by the ongoing cost-of-living crisis and unprecedented disruptions, many companies have faced formidable challenges. However, OakNorth has emerged as a beacon of support, offering tailored financial solutions to help businesses navigate uncertainty and thrive in a rapidly changing landscape.
As exemplified by its recent $22M loan to Sticks n Sushi, OakNorth demonstrates a keen understanding of the unique needs and aspirations of its clients. By providing flexible financing options and strategic guidance, OakNorth allows businesses to pursue growth opportunities and overcome obstacles with confidence. moreover, the bank's collaborative approach fosters strong partnerships built on trust, transparency, and mutual success, creating a dynamic ecosystem where businesses can flourish.
Committed to championing entrepreneurship and driving economic prosperity, OakNorth aims to redefine the banking experience and empower businesses to achieve their full potential. As a trusted ally in times of uncertainty, OakNorth embodies the resilience, agility, and forward-thinking ethos that defines the spirit of modern entrepreneurship.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
27% female employees
26% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2019
$440m
GROWTH EQUITY VC
Sep 2018
$100m
SERIES B
Total funding: $893.1m
Company benefits
- Equity. We want people to have a stake in the business so that all our interests are aligned
- 25 days holiday
- Personalised benefits – opt-in to what matters to you
- Subsidised Private Medical Insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events
- In-house Barista Bar in London office
- Support causes that matter to you – Volunteering time off
- Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
Company values
- One team: We work together to achieve our goals, whether it’s across teams, countries, departments or people in a room
- Right ambition: Success is better shared. We channel the right ambition as individuals to meet our collective goals
- Customer delight: Our customers drive everything we do. We go beyond satisfaction to deliver delight at every opportunity
- 10x: Better is good, ten times better is great. We set ambitious goals and work to deliver outsized results
- Momentum: We’re go-getters so we take decisive action, at pace. It helps us turn dreams into accomplishments
- Zero base: If it isn’t working, we start from scratch to produce the best solutions for customers and colleagues
- Say it how it is: We’re open and transparent with our stakeholders and encourage honest and constructive input from our team
Company HQ
Carnaby, London, UK
Articles
Leadership
Rishi Khosla
(Co-Founder & CEO)Previously co-founded Copal, a financial research firm which they scaled to 3,000 employees and sold to Moody’s Corporation in 2014.
Joel Perlman
(Co-Founder)Started their career as an Associate at McKinsey & Company before co-founded Copal Amba with Rishi.
People progressing
Joined OakNorth as an Operations Intern in 2018. They have since worked as an Operations Analyst/Associate and now serve as a Senior Associate.
Salary benchmarks
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