Solutions Architect, DevRev
More information about location
Dev-centric CRM platform
Be an early applicant
Dev-centric CRM platform
101-200 employees
Be an early applicant
More information about location
101-200 employees
Company mission
DevRev's mission is to leverage data, design, and machine intelligence to empower developers to build, support, and grow their revenue.
Role
Who you are
- Degree in CS, IT, Engineering, or related field
- 10+ years experience, with 5+ in solutions architecture
- Proven ability to design and implement compliant, complex solutions
- Skilled in presenting solutions through workshops and sessions
- Expert in producing architecture, specifications, integrations, and handover documentation
- Strong leadership in guiding presales, aligning solutions with client needs, and working with sales, product and engineering teams
- Excellent communication, engaging stakeholders from tech teams to executives
- Leadership in guiding presales and implementation teams
- Willing to travel 30-50% based on client needs
What the job involves
- We are seeking a highly skilled Solutions Architect to join our team and lead the design and development of innovative technical solutions for our clients
- In this role, you will collaborate closely with clients to understand their business requirements and translate them into comprehensive technical architectures
- You will provide expert guidance to sales, presales and success teams, ensuring that proposed solutions are technically sound, aligned with client objectives, and compliant with industry standards and security protocols
- As a key technical leader, you will drive customer engagement through workshops, discovery sessions, and presentations, effectively communicating the value and technical aspects of our solutions to stakeholders at all levels
- You will also play a critical role in developing technical proposals, leading proof of concept (PoC) initiatives, and overseeing the integration and deployment of solutions
- Additionally, you will ensure a seamless transition from pre-sales to customer success and implementation teams, maintaining a focus on customer satisfaction and successful project delivery
- Collaborate with clients to translate business requirements into detailed technical solutions, developing solution architectures, system integrations, and clear design documents for effective communication with clients and internal teams
- Provide technical guidance to Presales and implementation teams while leading client discussions and collaborating with sales to develop and deliver feasible, technically sound proposals that align with customer objectives and needs
- Conduct technical workshops, discovery sessions, and presentations with clients to gather requirements and demonstrate solutions, while clearly articulating benefits and technical details to stakeholders, including C-suite executives
- Ensure proposed solutions comply with industry standards and security protocols, driving the infosec approval process and collaborating with information security teams to address any concerns and requirements
- Design and execute PoCs and pilots to validate solution feasibility, managing multiple projects simultaneously, and collaborate with engineering and product teams to productize successful outcomes
- Design integration solutions for third-party systems to ensure seamless interoperability, and develop deployment plans to oversee successful solution delivery
- Ensure a smooth transition of projects from pre-sales to customer success and implementation teams, providing detailed handover documentation and support to maintain continuity and customer satisfaction
Our take
DevRev helps developers build better products for customers through a platform that connects them to the revenue their applications generate. Their headless, dev-centric CRM hopes to help developers clock technical issues faster by showing more directly how customers use their products.
When the company emerged from stealth mode in 2021, they were already well backed by considerable funding and a highly experienced leadership team. Collating and usefully displaying customer feedback for developers, especially using AI and machine learning, is a tough nut to crack. So the DevRev has been savvy in front-loading talent and investment.
The founders’ previous venture Nutanix saw huge success, reaching Unicorn status before going public in 2016. Investors clearly hope for similar gains from DevRev and its team. This ambitious startup has already delivered the first iteration of what it hopes will become the largest global developer relations product.
Freddie
Company Specialist
Insights
117% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2024
$100.8m
SERIES A
Jul 2021
$50m
SEED
Total funding: $150.8m
Company benefits
- Life, AD&D, & disability insurance
- DevRev learning modules
- Relocation reimbursement
- 401k
- Work from home opportunities
- Health insurance
- Unlimited PTO
Company HQ
Old Palo Alto, Palo Alto, CA
Articles
Leadership
Dheeraj Pandey
(CEO)They started out as a Software Developer at Trilogy Software, Zambeel and Oracle. They co-founded Nutanix and are a current board member of Adobe.
Manoj Agarwal
(President)They worked as Senior Engineering Manager of EFI and Director of Engineering at SanDisk. They were also SVP Engineering at Nutanix.
Salary benchmarks
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