Director of Central Analytics, Zopa
1-5 days a week in office (London Bridge, London)
Financial solutions for borrowers and savers
Job no longer available
Financial solutions for borrowers and savers
501-1000 employees
Job no longer available
1-5 days a week in office (London Bridge, London)
501-1000 employees
Company mission
To create simple, fair and honest financial products that have the customer's needs at heart.
Role
Who you are
- You are an experienced people leader, who has managed other people managers
- You're analytical by nature with excellent attention for detail
- You are an expert in analytical tooling and systems (e.g. SQL, Python, Dbt, Tableau), and can drive the development of systems and ways of working required for an industry leading analytical function
- You are a problem solver and enjoy using analytics to develop solutions to a variety of different business problems
- You can communicate your insights succinctly and influence key stakeholders across the business
- You treat others with respect but you’re not afraid to challenge them sensitively
- You are empathetic. You do the right thing for customers, even if it’s the more challenging option
- Previous experience of retail lending products (including loans, credit cards, auto-finance and Point of Sale) is a bonus
- You don’t define yourself narrowly. You roll up your sleeves and jump in where help is required, and you’re always looking to learn
What the job involves
- Our new Analytics Director opportunity is part of our Lending Analytics team, responsible for analytics across all of ouraward-winning lending products, including Personal Loans, Credit Cards, Auto Finance and Point of Sale lending
- With over £2bn of lending balances and large growth predicted over the next few years we need a data driven leader to develop and lead a team that can provide the insights that shape the strategic direction and decision making of our product managers and credit team
- You will lead a large team of managers and analyststhat support our lending product tribes
- You will be an experienced analytical leader, helping to develop and nurture a team to perform industry leading analytics
- This will apply to a wide range of analytics problems, developing NPV models,implementing dashboards and designing tests or metrics for new product strategies
- You will work as part of the Analytics team in Zopa, but you will be working closely with people across the business
- You will partner with our data and analytics engineering teams to ensureourdatamarts are well structured and contain the right data
- Then you will develop management reports used across the bank and externally with regulators
- You will use these reports, along with models and ad-hoc analysis to help our Product and Credit Leadership team make key strategic decisions
- With the team focusing on Zopa’s core business there is huge opportunity for real career defining impact!
- Lead a large team of analysts,helping to set their goals and develop their analytical skills
- Problem solving with leadership teams in credit risk and product management to develop new business strategies
- Developing analytical infrastructure, from data reporting and dashboards to modelling and analytical frameworks
- Proactively managing your team’s priorities to support objectives across a range of different lending products with a variety of different types of stakeholders
- Defining key metrics to oversee business objectives and manage key risks
- Modelling the impact of potential and recently launched features on customer satisfaction and financial outcomes
- Generating key insight from data and using this insight to drive decision making – this will be across product development, pricing, risk, and management reporting
Salary benchmarks
Otta's take
Theo Margolius
COO of Otta
Zopa has been a pioneering force in the world of finance since 2005, lending out billions in personal loans since its inception, before the launch of its bank in 2020. Its depth of lending experience makes it a digital bank with a difference - offering all the benefits customers have come to expect from a challenger bank, but backed up by 16 years of know how.
As a bank, Zopa has the flexibility to offer much more than loans to their customers, such as their fixed term savings accounts and credit card. Their model is clearly defined, with a focus on lending and saving rather than current accounts - and its investment in its banking license has clearly paid off. The company has recently seen significant investment that will accelerate the growth of its current products as well as support expansion into the business lending space. It has also made its first ever acquisition, of the ‘buy now, pay later’ platform DivideBuy.
Insights
Many candidates hear
back within 2 weeks
41% female employees
14% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"My colleagues here at Zopa have a wealth of knowledge which they share constantly and are always willing to assist or give a second opinion on..."
Funding (last 2 of 13 rounds)
Feb 2023
$93m
LATE VC
Oct 2021
$300m
LATE VC
Total funding: $860.4m
Company benefits
- Discounted gym membership
- Cycle-to-work scheme
- Enhanced maternity and paternity leave
- Hybrid & flexible working model
- Health insurance
- Generous holiday plus Zopa bank holidays
- 2 volunteer days a year
- Employee Assistance Programme
- Life Assurance
- Private healthcare from Vitality
- Great deals on Zopa products
- Season ticket loans
- Discretionary unpaid leave
- Games room, meditation room, subsidised yoga classes, football league and more
Company values
- Champion our customers - Whatever your role, you’ll be close to our customers. We care passionately about doing the best for them.
- Help us make fearless choices - Our environment is fast-paced, agile and open. You’ll solve interesting and challenging problems, and be trusted and empowered to bring your ideas to life.
- Walk the talk - Like us, you’ll be honest, stick to your promises and face the tough moments head-on.
- Win smarter - You’ll be always on the lookout for a better way of doing things, going beyond ‘good enough’ and welcoming different points of view.
- Be in it together - You’ll join an ambitious, diverse and all-round approachable team with a mix of ideas and talents who inspire each other to be better every day.
Company HQ
London, UK
Founders
Giles Andrews OBE
(Board Member)Independent Non Executive Director at C. Hoare & Co., and at the Bank of Ireland. Chairman of carwow. Board Member at the Innovate Finance FinTech Strategy Group. Previously founded Caverdale Group.
Jaidev
(CEO, not founder)Promoted from within Zopa, previously COO. 12 years of experience at Capital One, including Chief Marketing Officer for UK.
Diversity & Inclusion at Zopa
Jamie Ferguson (Talent Acquisition Advisor)
- We're always looking for passionate and talented people who can help us be the best place for money. We welcome everyone, regardless of age, disability, gender, sexual orientation, parental status, race or religion.
- We run a successful mentoring program, with 28 mentors across the business. We believe this launching pad helps our internal talent stretch beyond their comfort zone, explore new avenues and grow into future leaders.
- We’re focused on ensuring a fair approach to attracting talent, from how we advertise roles to our application and interview process. For all our hiring requirements we mandate 50/50 shortlists and diverse interview panels. We also run all our adverts through a recognised gender de-coder to ensure we attract and hire a diverse range of people. More recently we’ve been experimenting with new job boards and partnerships like Otta Jobs and BYP Network (Black Youth Partnership Network) to increase diversity in our candidate sourcing.
- We’ve secured trail-blazing partnerships with organisations like Code First Girls, YSYS and BYP Network. We’ve already had huge success with our Code First Girls cohort who joined our tech community as Software Engineers and Database Administrators in January.
- We encourage Zopians to create memorable career journeys, and internal mobility plays a huge part in this. All our live job vacancies are posted on our internal jobs board. Over the last 12 months, we’ve trained and supported many Zopians to make internal career moves and become compliance officers, developers, lawyers and HR specialists. In fact, 20% of our open roles in Q3 2021 were filled by internal candidates. This not only makes Zopa a great place to work, but also allows us to break down some of the systemic pipeline issues that we see in STEM professions.
- Our Diversity & Inclusion focus groups and “All in” club celebrate diversity through various company events, such as quiz nights and “Bring your kids to work” day – our favourite is international food night!
- Everyone at Zopa has different working styles, and we want to support them in any way possible. That’s why we’re committed to flexible working whether that’s from home, in the office or a combination of both. What’s more, our model includes the option of working from abroad for up to 90 days a year!
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