Manager of People Strategy and Operations, ServiceTitan
$115-165k
+ Bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$115-165k
+ Bonus + Equity
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- Proven Track Record: Strong management consulting experience with a history of delivering measurable results in fast-paced environments
- Innovative Problem-Solving: A creative mindset with the ability to think outside the box and tackle challenges head-on
- Exceptional Communication: Excellent communication skills with the ability to engage, influence, and build relationships with stakeholders at all levels
- Analytical Excellence: The ability to dissect complex information, identify trends, and present clear, actionable recommendations
- Adaptability and Curiosity: A willingness to learn, grow, and adapt across different areas of the business, always seeking out new opportunities to add value
- Organizational Mastery: Strong organizational skills with a talent for managing multiple priorities and projects simultaneously
What the job involves
- In this role, you’ll work closely with the Chief of Staff to our Chief People Officer, taking on high-impact projects that shape the growth and success of our entire organization
- You’ll have the unique opportunity to support and influence key People initiatives that touch every corner of the business, creating meaningful value and leverage for our Chief People Officer and their leadership team
- Support Strategic Initiatives: Collaborate closely with the PeopleOps leadership team, supporting high-impact projects across the department
- You'll gather crucial context, conduct research, connect with internal and external stakeholders, synthesize options, and empower leaders to make great decisions swiftly
- Solve Complex Problems: Leverage your creativity and analytical skills to address ambiguous and challenging problems
- You'll craft innovative solutions that will leave a lasting impact on our organization
- Build a Deep Understanding: Develop a thorough understanding of the challenges and potential solutions related to both short-term and long-term needs for the People team in a rapidly growing business environment
- Enhance Team Alignment: Work closely with the Chief of Staff to improve alignment across our People team and help improve our operating rhythm
- Your efforts will enhance the overall effectiveness and efficiency of the People function
- End-to-End Impact: Work across the entire People team to make an impact at every stage of the People strategy
- You'll align vision and strategy, implement operational components, and ensure that all loose ends are tied up upon execution
- Analyze and Recommend: Delve into data, trends, and emerging insights to uncover opportunities for improvement
- Your well-reasoned recommendations will drive informed decision-making at the highest levels
- Drive Continuous Improvement: Be a catalyst for change by constantly seeking ways to optimize our processes and strategies
- You'll foster a culture of continuous improvement by identifying gaps, proposing actionable solutions, and ensuring effective implementation
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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