Client Value Partner, Celonis
Financial Services / Banking
+ Equity (RSU's)
Execution management & process mining solutions
Open for applications
Execution management & process mining solutions
1001+ employees
Open for applications
+ Equity (RSU's)
1001+ employees
Company mission
Celonis' mission is to help companies reveal and fix inefficiencies they can’t see, enabling them to perform at levels they never thought possible.
Role
Who you are
- We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending deep process and industry expertise with strong analytical and consulting skills
- Minimum 15 years of relevant customer success, strategy consulting, or related experience in Industry required; MBA strongly preferred
- Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations
- Extensive experience in achieving business objectives through the deployment of software solutions
- Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence
- Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads
- Possess a natural and consultative approach when engaging with senior executives
- Strong team player who inspires the team with a patient and entrepreneurial leadership style
- Project management: ability to organize and manage multiple streams
- Strong communication skills and ability to translate Celonis use cases into customer business landscape
- Are self-motivated, proactive team player
- Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders
- Be willing to travel to meet with customer stakeholder needs
What the job involves
- The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy
- As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers
- You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis
- The CVP will be the primary accountable lead and trusted advisor, dedicated to driving value for a select group of customers
- This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing the Celonis to transform their business while mobilizing the necessary Celonis resources
- In collaboration with cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform
- The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation
- Accountable Program Lead & Engagement Manager:
- Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives
- Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
- Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform
- Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance
- Driving Customer Value:
- Responsible for the end-to-end customer value journey (landing, expanding, adoption and renewing)
- Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise
- Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans
- Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets
- Community Builder and Customer Advocacy:
- Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services
- Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies
- Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership
- Collaborate on innovation or new asset development in specific domains, and contribute to playbooks, resources, and tools for the value engineering team to enhance their effectiveness
Our take
Celonis started out in an obscure niche which the company called process mining. Its first product was created to scan data logs for its clients and map out their processes in its entirety - inefficiencies and all. Celonis' product was in essence, to be considered a replacement for costly consultants and quants.
The company has since branched out into an even more niche area that plays on the strength of its products and proprietary technology - such as execution management solutions. Celonis' product found significant uptake across industries like supply chain, manufacturing, and business intelligence which quickly amassed it a wealth of enterprise customers and hundreds of millions of dollars in recurring revenue.
Celonis is king in its industry as it was founded just as data-heavy enterprise operations sky-rocketed. Now, the company is backed by hefty funding and impressive advisors across several industries, still seeing increased investment despite the venture capital market is experiencing a slowdown. Celonis has shown impressive foresight and innovation as a company and will continue to eat the fruits of those labour for many years to come.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2022
$400m
SERIES D
Jun 2021
$1bn
SERIES D
Total funding: $1.8bn
Company benefits
- Health and Wellbeing: Celonis is proud to offer competitive benefit options for you, your spouse or domestic partner, and your dependent children.
- Restricted Stock Options (RSUs): At Celonis, you’re not only a Celonaut but an owner. As a new hire, you will receive equity grants and have the opportunity to increase your equity holdings over time through annual refreshes and merit-based awards.
- Impact Days: Through Celonis’ annual Impact Days, every Celonaut has the opportunity to do something of significance that makes families, the communities we live in, our work, society, and the environment better.
- Parental Leave: Starting day one of employment, primary parents are eligible for 24 weeks of family leave for childbirth, surrogacy, and adoption, with 100% of pay and RSU vesting. Supporting parents are eligible for 12 weeks of family leave.
Company values
- Live for Customer Value: When our customers do better, we do better.
- The Best Team Wins: We believe our people make us who we are.
- We Own It: We believe accountability builds trust
- Earth is Our Future: We believe in doing business that is good for people and the planet.
- FISA: We Focus. We Invent. We Simplify. We Act.
Company HQ
World Trade Center, New York, NY
Articles
Leadership
Alexander Rinke
(Co-CEO)Attended the Technical University of Munich and co-founded Celonis right after.
Bastian Nominacher
(Co-CEO)Bastian cofounded Celonis with Alexander and Martin in 2011 after attending the Technical University of Munich.
Martin Klenk
(CTO)Martin cofounded Celonis with Alexander and Bastian in 2011 after attending the Technical University of Munich.
Salary benchmarks
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Diversity, Equity & Inclusion at Celonis
- At Celonis, we celebrate the differences and individuality of all our employees and understand the value of having a variety of experiences, backgrounds, knowledge bases, and perspectives at play in our teams from executives to interns. It's not just a box we want to tick or a quota we want to hit. It's making sure every one of our employees has a sense of belonging and purpose at Celonis
- We are committed to building a company that reflects the diversity of the world in which we live because, well, it's just the right thing to do. That also means fighting for equal opportunity beyond just who we hire. We are always looking for ways to fight for equality and diversity in the workplace and beyond, but we know we have a long way to go
- Learn more about our commitment here: https://www.celonis.com/careers/diversity/
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