Accounts Receivable Analyst, GitLab
EMEA
+Equity & Employee Stock Purchase Plan
More information about location
One DevOps platform
Posted today
One DevOps platform
1001+ employees
Posted today
+Equity & Employee Stock Purchase Plan
More information about location
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- If you're a meticulous and results-driven professional with a passion for accounts receivable management, this role offers an exciting opportunity to contribute directly to our financial success
- Strategic Portfolio Management: You'll excel by skillfully managing assigned portfolios ranging from 15 to 25 million dollars, demonstrating your knack for precision, organization, and maximizing revenue potential
- Subscription Billing Know-How: Your foundational understanding of subscription-based billing will set the stage for effectively navigating the nuances of modern billing models, contributing to seamless financial operations
- Analytical Brilliance: Your innate analytic capabilities will shine as you dissect data, uncover insights, and contribute to informed financial decisions that drive our success
- Zuora & SFDC Proficiency: While not essential, your familiarity with Zuora and SFDC will be a strong asset, empowering you to hit the ground running and enhance our operations seamlessly
- Critical Thinking: Your prowess in critical thinking and concept application will be evident as you solve complex puzzles, translating financial concepts into actionable strategies
- Deadline Driven: You're results-driven with an innate ability to work under pressure, consistently delivering exceptional outcomes within tight timelines
- Task Prioritization Champion: Juggling multiple AR tasks will be your forte, ensuring that high-priority responsibilities are tackled first while maintaining the big picture perspective
- Communication & Collaboration: Your exceptional communication skills will shine in your interactions with cross-functional teams, fostering collaboration and shared success
- Must be able to work in US time zones mainly Pacific time zones with the overlap of at least 4 hours
What the job involves
- Join our team as an Accounts Receivable Analyst and play a pivotal role in ensuring the financial health of our organization
- Your expertise will be instrumental in achieving key performance indicators, including maintaining a 75% current AR aging, a sub-65-day average Days Sales Outstanding (DSO), and an AR >91 days past due that is below 3% of total AR
- In your daily tasks, you'll adeptly manage Zendesk tickets within your portfolio, diligently collect on your assigned accounts, and leverage Tesorio for task management and dunning notices
- On a weekly basis, you'll oversee customer cash on account, review accounts on support hold, conduct portal customer reviews, and manage auto-pay account evaluations
- As month-end approaches, you'll take charge of credit balance application review and maintenance
- Additionally, you'll engage in quarterly bad debt review and analysis
- Portfolio Excellence: Take charge of managing an AR portfolio valued at 15-25 million, demonstrating your expertise in navigating varying complexities
- Zendesk: Provide exceptional support by efficiently managing the Zendesk case queue specific to your portfolio, ensuring inquiries and concerns are addressed promptly and professionally
- Financial Insight: Review customer cash on account and meticulously evaluate credit balance applications, leveraging your acumen to maintain accurate account records
- Third-Party Account Management: Skillfully oversee accounts on third-party billing portals (such as Ariba, Coupa, Taulia, etc.), ensuring seamless transactions and streamlined processes
- Account Maintenance: Expertly manage an AR portfolio, auto-pay and support hold accounts, ensuring operational efficiency and contributing to a seamless customer experience
- Tech Savvy: Learn to navigate GitLab, creating issues and Wiki pages enhancing collaboration and contributing to documentation accuracy
- Process Enhancement: Play an active role in driving continuous process improvement, actively participating in the implementation of strategies that elevate operational effectiveness
- Dispute Resolution: Serve as the first point of contact for customer disputes and escalations, demonstrating your diplomatic and solution-oriented approach to conflict resolution
- Financial Stewardship: Quarterback the remediation of potential bad debt on a quarterly basis, showcasing your commitment to fiscal responsibility and risk mitigation
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalize on the recent trend toward rapid digital transformation and remote working. This trend is expected to continue to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $434m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company values
- Collaboration - We prioritize things that help us work together effectively, such as assuming positive intent, saying “thanks” and “sorry,” and giving timely feedback.
- Results - We operate with a sense of urgency and bias for action, and we do what we promise — to each other, customers, users, and investors.
- Efficiency - From choosing boring solutions to documenting everything and being managers of one, we strive to make fast progress on the right things.
- Diversity, Inclusion, & Belonging - We work to ensure GitLab is a place where people from every background and circumstance feel like they belong and can thrive.
- Iteration - We aim to do the smallest viable and valuable thing, and get it out quickly for feedback.
- Transparency - Everything we do is public by default, from our company handbook to the issue trackers for our product.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
Diversity, Equity & Inclusion at GitLab
- Diversity, Inclusion, & Belonging is woven into our values and everything we do
- GitLab is home to many dedicated Team Member Resource Groups
- GitLab is a global, multi-cultural organization with team members all over the world
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