• This role requires an individual with a passion for consumer behavior, excellent analytical abilities, and strong business acumen
• The successful candidate will be comfortable with ambiguity, have strong attention to detail, and be motivated by a fast-paced environment
• 7+ years of applied quantitative user research experience
• At least 5 years - in a software setting
• Hands on experience with designing, executing & analysing data, in a variety of quantitative studies types:
• Factor, cluster analysis
• Conjoint analysis (CBC, MaxDiff, TURF)
• U&A studies
• Segmentation studies
• Concept testing
• Pricing studies
• Experience with managing complex multi-stage mix-method studies
• Proficiency in using online user research platforms like Usertesting, User interviews, Maze, Qualtrics, Optimal Workshop, Surveymonkey, etc
• Exceptional verbal and written communication skills, with the ability to effectively represent the user's perspective and translate complex data into actionable insights
• Strong problem-solving and critical thinking skills to identify user needs and develop data-driven recommendations
• Collaborative mindset and demonstrated experience working cross-functionally with product, design, and engineering teams

Desirable

• Ring Insights is looking for a passionate Quantitative UX Researcher to join our team
• In this role you will help product managers, designers and other subject matter experts understand needs of our Neighbors
• You will own multiple insight initiatives to help inform brand, design, product strategy, customer experience and marketing effectiveness
• You will be the champion of quantitative user research and will execute research studies, drive strategy, roadmap, work with stakeholders, share insights that overviews user behaviors and needs
• Drive improvements in infrastructure, process to develop quantitative research culture in the team
• This person will need to influence internal and external stakeholders, and use data to make key strategic business decisions that drive value for customers globally
• Translate business, product, and design goals into strategic research opportunities. Conduct end-to-end user research, from foundational studies to advise product direction, from concept to production
• Take ownership of the full research process, including writing questionnaires, analyzing data, and preparing comprehensive reports. Translate user insights into actionable recommendations to help cross-functional partners make informed decisions
• Lead effective communication and collaboration with stakeholders across the organization, such as Trials, BI analytics, Data Science, Design, Product/Program Management, Consumer Insights, Brand Strategy, and others
• Manage vendor relationships and research partners on large-scale, ad-hoc, and recurring quantitative research projects
• Serve as a subject matter expert, responsible for coaching and mentoring teams and stakeholders on best practices in quantitative user research methods and techniques
• Present research findings and recommendations to stakeholders at all levels, from individual contributors to senior leadership
• Work collaboratively with other researchers and product managers to create product requirement documents (PRDs), PR/FAQs, and contribute to operational planning
• Stay up-to-date with the latest trends and techniques in quantitative user research, and proactively identify opportunities to improve and streamline research processes