Vice President of Partner and Customer Account Management, Huntress
$300-325k
OTE
Plus equity
Managed cyber security platform for SMBs
Be an early applicant
Managed cyber security platform for SMBs
201-500 employees
Be an early applicant
$300-325k
OTE
Plus equity
201-500 employees
Company mission
To elevate SMBs through education and community — one hacker at a time.
Role
Who you are
- 7+ years of experience leading account management teams, sales teams, or related fields, ideally focused on mid-market and below
- Strong knowledge of the cybersecurity industry is a plus
- Strong knowledge of the MSP space is a plus
- Experience with Salesforce or other similar CRM platforms
- Demonstrated ability to develop and execute effective and efficient partner growth strategies
What the job involves
- Reports to: Chief Revenue Officer
- Huntress is looking for a Vice President of Partner and Customer Account Management to lead a team focused on driving Annual Recurring Revenue growth through cross-selling of additional products and the expansion and retention of the installed products across our customer and partner base
- This role is responsible for managing and supporting an established team of leaders and individual contributors with a hands-on focus on net dollar retention through cross-selling and expansion of product usage, gross dollar retention, partner loyalty, and customer satisfaction
- The Account Management team is critical in expanding our relationships with customers and partners while helping them deliver industry-leading cybersecurity to their customers through the Huntress platform
- This role will work closely with revenue leadership and our marketing organization to ensure great communication and engagement with our installed base and to help our customers and partners meet their business objectives through expanded offerings, training, education, and empowerment
- Effectively manage and uplevel a team of leaders and quota-carrying individual contributors while fostering a collaborative and results-oriented environment
- Accurately forecast and track leading indicators to ensure consistent and predictable results that align with Huntress’s objectives and revenue goals
- Work with partners to be a trusted advisor, delivering solutions that increase customer satisfaction and grow partner adoption while delivering exceptional customer service
- Build, strengthen, and maintain strong relationships at multiple levels across all Huntress partners to drive increased visibility and grow partnerships
- Execute a customer and partner engagement process to ensure great communication with our existing customers and partners
- Success in this velocity motion will be measured by expansion and retention metrics, as well as the ability to drive activity and outcomes across a team of individual contributors
Our take
Huntress addresses the need for robust cybersecurity solutions for small to medium sized businesses, which make up 99% of the US business landscape.
Many SMBs don’t have the resources to protect themselves against increasingly sophisticated cyber threats, so it offers a managed security platform, which third party resellers leverage to protect their clients from attacks.
Huntress has shown strong growth since launching in 2015, and has been able to attract plenty of venture investment to expand its headcount into the hundreds.
With substantial funding, acquisitions, and new product launches to back it up, the company is eyeing up a major international expansion into the UK, Canada, Europe, as well as Australia and New Zealand.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 6 rounds)
Jun 2024
$150m
SERIES D
May 2023
$60m
SERIES C
Total funding: $289.8m
Company benefits
- 100% Remote: We’ve been a remote team from day one—and we’ve got the tools, systems and processes to be successful from anywhere in the world.
- PTO & Parental Leave: We offer 12 weeks of paid parental leave, along with vacation, sick time and floating holidays.
- 401K Match: We offer a 5% contribution to your 401k—even if you’re not paying into it yourself.
- Growth Opportunities: We’re super committed to employee development, both within and outside of Huntress – including education assistance programs, hands-on training and more.
- Health Benefits: Medical, dental, vision, and everything you’d expect from a company that cares about its team members.
- Stock Options: All full-time employees get stock options and benefit from the continued growth and success of the company.
Company values
- Lead With Transparency - We're approachable, we readily share information and we set clear expectations in everything we do. We're not afraid to fail and we constantly test and learn
- Challenge Assumptions - We don't follow the norm and we ask "why?" often. We're open to new ideas and feedback, we seek out different opinions and consider the impact of our decisions
- Embrace Diversity - We celebrate our differences, have empathy for others and make sure each of our voices are heard. We welcome anyone to help us take hackers down
- Integrity Above All Else - We foster trust by being responsible and accountable—both internally and within the community. We recognize our strengths and our gaps, and we keep our word
Company HQ
Ellicott City, MD
Articles
Leadership
Kyle Hanslovan
(Co-founder & CEO)Spent nine years as a Cyber Warfare Operator for Air National Guard, and seven years as a first as an Information Assurance Officer for the United States Air Force. Co-founded and was CEO of boutique cyber security company StrategicIO, and was a Senior Cyber Vulnerability Analyst at ManTech International Corporation.
Chris Bisnett
(Co-founder & CTO)US Navy Veteran, serving for five years as a Vulnerability Analyst focused on the Department of Defense network. Operated in a number of Senior Security Engineering roles after leaving the Navy. Former CTO of LegalConfirm.com (acquired by Capital Confirmation, 2014).
John Ferrell
(Co-founder)Spent five years as a Security Engineer & CNO Analyst over two spells at ManTech International, with one year as a Linux Systems Engineer at SPARTA in the interim. Was a CNO Developer at StrategicIO before co-founding Huntress.
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