Customer Success Manager, Hotel Manager

£35-40k

Entry and Junior level
Remote in UK
Hotel Manager

Next-gen hotel experience

Job no longer available

Hotel Manager

Next-gen hotel experience

1-20 employees

HospitalityB2BSaaSMobile

Job no longer available

£35-40k

Entry and Junior level
Remote in UK

1-20 employees

HospitalityB2BSaaSMobile

Company mission

To power forward-thinking properties with modern infrastructure.

Company mission

To power forward-thinking properties with modern infrastructure.

Top investors

Few candidates hear
back within 2 weeks

Our take

Hotel Manager was founded due to the lack of technology available to hotels and their guests. Most of the existing tools in the post-booking territory were operational and not experience-oriented. Hotel Manager is setting out to change this and improve guest engagement.

Hotel Manager's all-in-one solution powers hotels to launch, manage, and operate their own custom interface. This means hotels can connect and engage with guests in a whole new way while managing everything centrally: from branding and payments to orders and requests.

The hotel guest app market is not without competition: incumbents like Criton and Wishbox offer a similar proposition and have already signed up thousands of hotels between them.

Steph headshot

Steph

Company Specialist

Benefits

  • Unlimited holidays
  • Remote and flexible working
  • Work abroad for up to 60 days a year
  • Hotel stay stipend
  • Regular team events and an annual summer summit
  • Company merchandise
  • Apple hardware

Company values

  • Customer obsession: being hyperfocused on creating a delightful experience at every customer touchpoint
  • Accelerated learning: failing early and fast, but learning from each mistake so we succeed next time
  • Ownership: thinking like an owner and a mentality that isn’t siloed. When you see something that's wrong, you speak up and work with others to correct it. You’re always curious and informed about what's happening in other teams
  • Resilience and versatility: a positive attitude towards change and high levels of adaptability
  • Startup mindset, problem-solving, and execution: taking on the right problems, challenging assumptions, and getting things done. And getting things done well

Funding (1 round)

May 2023

$4.3m

SEED

Total funding: $4.3m

This company has top investors

Founders

Gokulan Kannan

(Co-Founder)

Previously an Analyst at Barclays before co-founding Hotel Manager in 2018.

Ajwad Hashim

(CEO and Founder)

Agni Ilango

(Co-Founder)

Jay Luarca

(Co-Founder)

Endorsements

All

Opportunities to learn (2)

Autonomy (1)

Meaningful work (1)

Intelligent people (1)

Hard working team (1)

My opinions are valued (1)

Supportive management (1)

Flexible working (1)