Account Manager, Antidote
Offers discretionary annual performance-related bonus
Patient recruitment marketplace for clinical trials
Job no longer available
Patient recruitment marketplace for clinical trials
21-100 employees
Job no longer available
Offers discretionary annual performance-related bonus
21-100 employees
Company mission
Antidote's mission is to transform the way that sponsors and patients connect in order to accelerate medical research.
Role
Who you are
- You have great account management, project management, and organizational skills and enjoy working with new people regularly
- You excel at building relationships digitally (as much of our communication is done solely through email and on conference calls with clients) and have excellent communication skills
- You take pride in your work and as a result, are very thorough and detail-oriented
- You’ve worked in fast-paced environments with ambitious targets
- Most importantly, you’re driven by our mission of making clinical trials more efficient and are eager to share this mission with the pharma industry
- 2+ years in a Junior Account/Project Management role
- Exceptional communication and negotiation skills
- Great at building strong relationships with clients and internal stakeholders
- Strong analytical skills
- Strong attention to detail
- An excellent listener, communicator, and influencer
- Very strong timeline management and organizational skills
- Basic understanding of marketing principles and basic funnel metrics
- Be very comfortable creating reports using Excel and PowerPoint
- Ability to work both within a team as well as individually
- Ability to learn quickly, and confidence to work autonomously
- Be a self-starter and impatient to get things done
- Preferred but not required: Experience in the pharma industry / clinical trials landscape
- Preferred but not required: Experience in a startup environment
What the job involves
- Antidote is looking for a dynamic Account/Project Manager to join our small, startup-minded, remote team
- You will be working closely with the Commercial Operations, Business Development, Marketing, and Engineering teams to help deliver value to our clients by translating the clients’ project needs into actionable items for our internal teams to deliver against
- As Account Manager, you will have the opportunity to own the relationship with several of our key clients, with a clear focus on exceeding their expectations and growing our business with them
- This is a full-time, permanent role and is 100% remote with minimal travel opportunities for conferences and/or team events
- Build and maintain excellent relationships with clients ensuring they are happy with delivery, and will return as repeat customers
- Project Manage the operational aspects of our clinical trial recruitment projects from start to finish (setting up campaigns, getting our recruitment efforts launched on time, and managing all aspects of the client relationship to keep the customer apprised of all details)
- Act as an internal champion for the clients’ needs while keeping Antidote’s goals in mind
- Liaise internally with the marketing, product, and finance teams to deliver value to the clients
- Analyze information on project success rates and present the results. Utilize this information to make suggestions for improving each project's delivery
- Handle client negotiations around contract extensions and amendments. Provide internal feedback to improve our processes, products, and services
- Excellent communicator, effectively maintaining positive communications with clients and internal stakeholders
- Is open to hearing feedback and learning from suggestions
- Understands how to prioritize workload and can identify when they've reached capacity
- Support sales team with requests for information on delivery, previous projects, etc
- Analyze information on success rates for projects and present the results of those projects
- Exceptional presentation skills both internally and externally
- Participates in planning sessions for their team and offers their opinion and understanding of what the team is trying to achieve over the coming months. Expertly debates and critiques these ideas based on their experience
Our take
According to Antidote, most clinical trials are delayed or closed due to lack of participants. This is a big problem and slows how quickly new treatments can come to market.
Antidote uses precision recruitment to match the right patients with the right trials, striking the right balance between technology and human touch to deliver high-quality patient engagement. This is achieved through the integration of data-driven technologies, digital expertise, deep domain experience, an extensive diverse partner network, and personalized patient and site services.
In the first quarter of 2021 alone, the company surpassed its entire 2020 revenue. Funding is allowing the company to build on its commercial success and accelerate growth. The company is enhancing its clinical trial search engine, launching new products and services, and expanding its footprint internationally. The current CEO has over 30 years of experience in pharmaceuticals, so is well placed to continue this rapid growth over the coming years.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
52% female employees
-25% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2021
$23m
LATE VC
Sep 2017
$11m
EARLY VC
Total funding: $51.9m
Company benefits
- Flexible schedules and remote working
- Health benefits and retirement package
- Generous vacation and paid holidays
- Your birthday off
- Monthly wellbeing subsidy
- Remote working stipend and home setup allowance
- Learning and development opportunities
- Virtual company events and happy hours
Company values
- We care
- We collaborate
- We trust
- We deliver
Company HQ
Midtown East, New York, NY
Articles
Leadership
Laurent Schockmel
(CEO)Previous Managing Partner at Purple Vault LLC and Senior Vice President of Business Development at Truveris, before becoming CEO of Antidote in 2018.
People progressing
Joined as an Intern and promoted to Clinical Associate after 8 months. Current Product Manager for Antidote.
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