Director of Account Management, Mastercard

$164-263k

Senior and Expert level
New York

More information about location

Office located in Purchase, NY

Mastercard

Global payments technology company

Be an early applicant

Mastercard

Global payments technology company

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Be an early applicant

$164-263k

Senior and Expert level
New York

More information about location

Office located in Purchase, NY

1001+ employees

FintechB2CB2BBankingPaymentsCredit cards

Company mission

To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Role

Who you are

  • Bachelor’s degree required advanced degree helpful
  • Seven to ten years of sales or product management in Card and / or financial services industry, preferably in retail or commercial banking
  • Solid knowledge of the card and payments industry, with particular emphasis on processing and technology solutions, consumer credit, debit, prepaid products
  • Mastercard or payments industry experience a necessity
  • Ability to work in a complex and changing environment that requires both flexibility and creativity to succeed
  • Uses understanding of current marketplace and market research to anticipate how MasterCard products and solutions can help drive our strategic partnership customer’s business as well as the issuers
  • Deep understanding of financial planning including investment and profitability analysis, P&L management related to risk dynamics, and budget and planning experience leveraging business strategy acumen
  • Understands all MasterCard products and solutions and can demonstrate the value proposition they offer to customers to differentiate MasterCard
  • Must be able to integrate knowledge across disciplines (e.g., marketing, operations, risk)
  • Must demonstrate effective leadership, negotiation and problem resolution skills
  • Proven client relationship skills with solid negotiation capabilities and demonstrated influencing skills
  • Must be able to work in a fast paced evolving business process as a self-starter with limited supervision and direct training
  • Takes initiative to explore new business opportunities and act as a trusted advisor to the client’s executive management team
  • Superior presentation skills, communication skills and sales training ability
  • Location: Eastern/South- and Mid-eastern MasterCard Regional Office, or home office near a Regional Office (if possible)
  • Up to 40% overnight travel, including occasional travel to Purchase, NY HQ

What the job involves

  • Partner with customers to achieve specific business goals that jointly drive market share, volume, and revenue growth. Focus on the delivery of customized payment solutions and comprehensive consulting support, while leveraging MasterCard’s strong brand, technology, operations and risk platforms to deliver bottom line results to customers
  • Deliver against sales targets for MasterCard products & services and net revenue targets from existing and new business
  • Execute MasterCard’s Sales Discipline Framework to identify strategic partnership customer needs and oversee the delivery of integrated solutions that address those needs as well as the needs of their issuers
  • Design specific strategies that drive customized solutions for the business that drive profit, revenue growth, and value creation for both MasterCard and the customer
  • Collaborate with the customer to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives
  • Participate in setting marketing strategies and sales targets for products/services sold against customer’s business objectives utilizing a strong understanding of issuer business models
  • Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
  • Implement sales plan designs to include business development, advertising, marketing and product management activities with customers, prospects and internal MasterCard contacts to identify new business opportunities and product ideas
  • Analyze customer’s business through profitability modeling, financial forecasting and competitive analysis. Responsible for specific account revenue and P&L management and results
  • Initiate interactive business conversations with key decision makers around new or emerging issuing opportunities with focus on bringing new revenue opportunities to MasterCard. Provide consultative industry and MasterCard insights in alignment with segment specialty
  • Build relationships with the third party sales force of the processing and distribution partners to train them on the value proposition of the MasterCard partnership

Our take

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.

As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.

The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

21% employee growth in 12 months

Company

Company benefits

  • Gym membership
  • Share purchase options
  • Extra holiday purchase optional
  • Work from home opportunities
  • Health insurance

Company values

  • Trust - integrity, respect, openness
  • Agility - urgency and value through innovation
  • Partnership - working as one team for the benefit of all
  • Initiative - taking bold and thoughtful actions

Company HQ

Purchase, Harrison, NY

Leadership

Michael Miebach

(CEO, not founder)

Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.


People progressing

Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.

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