Senior Engineering Manager, Etsy
Threat Mitigation and Risk Experience
+ Equity + Bonus
More information about location
1-2 days a week in office
eCommerce platform for handcrafted goods
Be an early applicant
eCommerce platform for handcrafted goods
1001+ employees
Be an early applicant
+ Equity + Bonus
More information about location
1-2 days a week in office
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- You have experience working in the Risk & Fraud domain, preferably in an e-commerce setting
- You have worked or led teams that handle reactive, interrupt driven work
- You have experience adding friction to websites and mobile apps to deter fraudsters while balancing the needs of legitimate users
- You have the ability to make decisions in the face of ambiguous or changing priorities and goals
- You have a track record of using communications, facilitation, and active listening skills to foster a collaborative and inclusive culture on your team
- You are able to be flexible with your work hours so you can effectively collaborate with team members spanning Ireland, US East Coast, and US West Coast time zones
What the job involves
- We are seeking a Senior Engineering Manager to lead our Threat Mitigation and Risk Experience team
- In this role, you will guide a team of engineers to investigate and mitigate various risk and fraud vectors that threaten our marketplace
- This is a full-time position reporting to the Director of Engineering, Risk
- Risk Experience’s mission is to mitigate risk by closing various experience gaps prone to exploitation within the buyer and seller journey. This team is focussed on adding friction to the buyer and user seller journey through user experience changes. Most members of the team are based in Dublin
- Threat Mitigation’s mission is to investigate and mitigate various risk and fraud vectors that threaten our marketplace. This team is a reactive team that works closely with risk operations and risk analytics to tackle ongoing threats. Members on this team are located on the USA East Coast
- You will lead our team of 6 full-stack engineers
- You will set both our overall strategy and our near term priorities
- You will define the goals of the team and be responsible for communicating its impact to both technical and business collaborators
- This is a “front line” management position. You will actively participate in our team’s day to day work, from coordinating the regular sprint meetings to prioritizing external requests and incidents
- You will serve as a coach, mentor, and advocate for the engineers on the team
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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