Principal Product Manager, Vimeo

• 7+ years of experience in product management with a proven track record of successfully launching product solutions with deep technical understanding
• 4+ years of experience with various aspects of payments, preferably within a recurring revenue business
• 4+ years of quantitative analytical experience, including the ability to analyze hard data, draw conclusions, and develop recommendations
• Strong operational knowledge of payments processing methods protocols and platforms including experience with chargebacks and payments fraud
• BS in one or more of the following: Computer Science, Engineering, Business, Accounting, or Finance
• Zuora Billing, Revenue / RevPro, and Salesforce experience preferred
• Familiarity with business intelligence platforms such as Looker and Tableau
• Ability to query within Snowflake or MySql is considered a plus
• Strong spreadsheet skills required to perform data analysis and data validation
• Global company experience
• Excellent written and oral communication skills
• Experience with system development life cycle

• As a principal product manager on the team, you will develop, own, and drive the end-to-end product strategy and roadmap across our portfolio of payments solutions to ensure robustness, reliability and resilience
• You will take ownership of a wide variety of projects ranging from building standalone payment experiences, to integrating third-party payment solution providers, to upgrading significant portions of the underlying payments platform infrastructure
• Develop a compelling product vision: Define specifications for payment integrations, design data schemas for customer payment information, and outline system architecture for payment processing
• Roll up your sleeves, dig into the details: Write detailed user stories and technical requirements for payments, troubleshoot payment processing errors, and conduct code reviews for payment-related features
• Set a high bar for success: Implement A/B testing for new payment features, monitor system performance metrics, and optimize payment processing algorithms
• Manage the execution of initiatives: Coordinate with engineering teams on API integrations, database updates, and system deployments for payment solutions, and track progress using project management tools
• Define metrics for success and failure: Set up monitoring tools to track payment transaction volume, success rates, chargeback rates, and fraud detection metrics. Create dashboards using data visualization tools to analyze these metrics
• Customer focus: Leverage your passion and expertise in the payments industry to better serve the needs of our users
• Work cross-functionally: Collaborate with engineering on payment gateway APIs, data science on fraud detection algorithms, and finance on payment reconciliation processes
• Cultivate partnerships: Develop and manage internal and external partnerships to ensure a best-in-class product vision

• Unlimited paid time off
• Medical and dental
• Daily breakfast, plus snacks and drinks aplenty
• Company outings and events
• Tuition reimbursement
• Company equity
• Company-matched charitable donations
• Parental leave and adoption assistance
• Company-matched 401k

Total funding: $450m

Vimeo was founded by filmmakers who wanted an efficient way to share videos with others. It is more creator-oriented than YouTube, with professional software, technology, and tools for creators to produce, share, and sell their videos.