Performance Insight Lead, Xero
12 Month Fixed Term
Cloud-based accounting software
Job no longer available
Cloud-based accounting software
1001+ employees
Job no longer available
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- You will be a collaborative team player who has a passion for enabling and empowering teams to make data-driven decisions
- You will be proactive and have a desire to drive for efficiency and find creative solutions to address business challenges
- Comprehensive experience in an analytical role. Subject matter expertise in the selection, curation and communication of data insights to generate ideas and drive action
- Ability to think strategically as well as balancing the needs to deliver tactical solutions when required
- Managing multiple projects and tasks simultaneously and being able to prioritise accordingly. Demonstrates expert ownership of complex end to end insight projects and business problems. Comfortable working with complex and diverse data
- Experience with Salesforce (SFDC), enterprise BI platforms (inc. Microstrategy, Looker Studio, Tableau, PowerBI) ideally with the ability to interpret and query databases using SQL
- Brings experience working in SaaS /technology environment
- Has empathy for non-technical business users as well as being able to relate to the needs of the more technical users
- Solid understanding of BI fundamentals, structures and practices and bringing these together to deliver effective BI solutions
- A keen interest in BI and Analytics and confident learning new tools, technologies and methodologies, and applying accordingly
- Excellent communication and presentation skills. Confident working with senior stakeholders, having significant experience addressing their business questions, challenges and identifying opportunities to optimise performance
- Ability to work with large data sets and concisely present insights
What the job involves
- We are seeking a Performance Insight Lead to join the operations team to provide advanced data analytics to support the delivery of the region's growth plans
- Reporting into the Head of Performance Insight, you will work alongside Commercial Leads and Project Managers to provide performance and insights on our operating initiatives
- You will engage with key stakeholders to understand their analytics requirements and deliver fit for purpose solutions that ensure we present insight in a consistent, engaging and informative manner
- Provide comprehensive analysis, understanding and interpretation of complex data
- Proactively interpret multiple data sources to provide timely actionable insights to internal stakeholders to support effective business decision-making
- Use data to communicate a clear and engaging narrative, adapting to meet the needs of various stakeholders
- Working cross functionally with key stakeholders to understand analytical requirements, delivering fit for purpose solutions and recommend changes that facilitate improvements in process and performance
- Owning the reporting of data in the operations function, ensuring a consistent approach
- Provide the team with data mining and visualisation best practice and process improvements
- Utilise our market intelligence tools to deliver insight to the team on areas of opportunity
- Challenge the status quo, identifying and implementing creative solutions to complex problems
- Assist with ad hoc queries and provide analytical support to the operations team
Salary benchmarks
Otta's take
Xav Kearney
CTO of Otta
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Insights
Some candidates hear
back within 2 weeks
3% employee growth in 12 months
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company values
- Human - Xeros are authentic, inclusive and really care. We’re kind and assume the best intent. We’re inclusive, approachable and show empathy. We’re willing to be vulnerable, sharing our fears, failures and learnings.
- Ownership - Xeros deliver on commitments. We do what we say we’ll do. We own our mistakes and take positive action. We move fast to get the right things done.
- Challenge - Xeros are curious. We think and dream big. We welcome challenging conversations and do it with respect. We lead and embrace change, seeking new and better ways.
- Beautiful - Xeros create experiences people love, and that inspire and delight. We do high-quality work and go the extra mile.
- Team - Xeros are great team players. We champion Xero’s purpose and priorities. We work together to do what’s best for Xero and our customers. We appreciate and celebrate each other and our successes.
Company HQ
Te Aro, Wellington, Wellington
Articles
Founders
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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