Account Executive, Jobber

Inbound

Salary not provided

+ Stock options

Salesforce
Junior and Mid level
Remote in Canada
Jobber

Job tracking & customer management

Open for applications

Jobber

Job tracking & customer management

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Open for applications

Salary not provided

+ Stock options

Salesforce
Junior and Mid level
Remote in Canada

501-1000 employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.

Role

Who you are

  • Demonstrated experience in a sales environment with commission and/or targets. You can speak to them, and can speak to how you were successful
  • To drive urgency and excitement. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!
  • To be driven, tenacious and disciplined.. You won’t win over every prospect, and there will be many highs and lows. It’s about how you balance those ups and downs and bring the best of what you have to the job daily
  • To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you're quick at thinking on your feet
  • To be data driven. Being able to source, interpret and create a narrative based on data will be key for your own success as well as the small businesses you’re supporting
  • To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important
  • To enjoy technology. We're working hard to empower the world with mobile technology and are looking for someone who wants to share their excitement
  • To have a clear and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative
  • Previous experience with a Customer Relationship Management (CRM) system, preferably SalesForce

What the job involves

  • We’re looking for a Account Executive, Inbound to be part of our Sales department
  • Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates
  • Reporting to the Manager, New Business Sales, the Account Executive will play a significant role in developing relationships and trust with small businesses in our journey to power the world of mobile services
  • Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount
  • Drive connection with potential customers through phone, email, and sms outreach
  • Connect with small businesses to develop an understanding of their challenges and goals
  • Provide recommendations on how to best utilize Jobber, from specific workflows to feature fits
  • Demonstrate the value of Jobber through conversation, social proof and product demonstrations
  • Work with the Sales Development Representatives (SDRs) to provide the best customer experience and exposure to the Jobber product
  • Track key information in Salesforce for follow-up, knowledge sharing, and analytics

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

15% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company benefits

  • Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
  • Health spending and wellness accounts to help with expenses not covered by traditional benefits.
  • Equity and RRSP matching of up to 3% of your annual salary.
  • Your birthday off!
  • Parental leave—complete with top-ups for up to 8 weeks.
  • Monthly snack box program with plenty of options for that afternoon pick-me-up.
  • Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
  • Continuous 1:1’s and honest feedback.
  • A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
  • Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
  • Hybrid work model.
  • Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
  • Monthly home office allowance and a one-time stipend to help equip your home office.

Company HQ

Downtown, Edmonton, AB

Articles

Leadership

Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.

Experienced Developer, with a degree in Engineering from the University of Alberta.

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