• This role demands a strategic thinker with hands-on leadership experience, particularly in the SaaS industry, who can drive continuous improvement and manage complex cross functional strategic initiatives across the organization
• The ideal candidate will have prior leadership experience in operations, business transformation, and/or enterprise program management, and a proven track record of success in a high-growth, fast-paced environment
• 15+ years of experience in Operations, Transformation and/or Enterprise PMO leadership roles, demonstrating increasing complexity, scale and responsibility
• Experience leading strategic operations teams, programs and processes at scale (in organizations exceeding $1B revenue with 5,000+ employees globally)
• Proven experience leading B2B SaaS organizations through transformational change
• Experience leading a large portfolio of programs/projects and associated ongoing prioritization and resource allocation
• Undergraduate Degree or equivalent combination of education and experience in a relevant field

Desirable

• The Vice President, Enterprise PMO will be a key member of our operational leadership team, responsible for overseeing and optimizing internal operations and initiatives to ensure the efficient execution against our business strategies and objectives
• Responsibilities for this role include leading cross functional programs, overseeing strategic objectives, and optimizing operations to meet and exceed goals
• The VP will also be tasked with fostering a culture of innovation, simplifying the company's operating processes, and ensuring that different departments work cohesively towards common organizational objectives
• Design and execute key strategic initiatives accelerating the execution of strategic objectives and business outcomes at scale
• Partner with cross-functional leaders to develop compelling business cases for change
• Improve collaboration, execution and visibility of cross functional strategic initiatives
• Ensure end to end alignment of functional efforts with strategic operational objectives
• Reduce delivery timelines and ensure success of all approved initiatives directly or indirectly: exemplary initiatives may include items related to digital transformation, market and/or geographic expansion, commercial offerings, significant compliance & regulatory changes impacting operations, white-glove operations, innovative adoption deal mechanisms, and partnership opportunities
• Lead the management, implementation, and reporting of large cross-functional programs/initiatives by working across functional leaders to develop roadmaps, plans/timelines, and helping to determine resourcing decisions based on current and future needs
• Ensure global operations projects and initiatives are delivered on time, within budget and scope, while meeting privacy/security and regulatory standards
• Inspire, mentor, and lead a high-performing PMO team
• Define, articulate, and execute a cohesive vision for strategic initiative delivery
• Develop an organizational capacity planning model to enable strategic decision making and prioritizing
• Develop key operational tools (dashboards, roadmaps, resource planning) across operational initiatives to ensure resources are focused on efforts with highest impact and value
• Maintain a firm understanding of all programs at a high level - working with the PMO team to mitigate risks, triage issues, and generally problem solve. Act as an escalation point for the PMO team
• Hire, manage, recruit, coach, and mentor a talented, high performing team
• Develop executive-level reporting regarding status and risks across programs