Senior Product Manager, Amazon
Technical, Smart Home
Office located in Sunnyvale, CA
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
Office located in Sunnyvale, CA
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- This exceptional role requires an individual who has experience in working with mobile apps/TV apps and defining end to end CX
- The successful candidate will have a passion for innovation, be comfortable with ambiguity, and be motivated by a fast-paced and entrepreneurial environment
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
Desirable
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- - Experience in influencing senior leadership through data driven insights
- - Experience working across functional teams and senior stakeholders
What the job involves
- As Sr. Product Manager - Technical, you will be leading product management for highly visible new products while developing consumer-focused product vision, short-term and long-term strategy
- In your role, you will challenge the status quo to deliver step change improvements in how Amazon builds new products in new or developing product verticals
- You will have to make innovative and tough choices to lead new products to completion within your cost and customer satisfaction guardrails, and working with multiple external and internal teams (hardware, software, operations, marketing, finance and more)
- The target opportunity is massive, but also ambiguous and unconventional
- You will take the new products globally by adapting and scaling them across a range of geographies
- Define creative, high quality product roadmaps based on internal/external research, analysis, and data
- Lead detailed, crisp business requirements and user stories that can be used to create product specifications for each product and application
- Drive prioritization and trade-offs among customer experience, performance and operational support load
- Create buy-in for the product vision both internally and with key external partners
- Work closely with engineering teams and program management to deliver products to market
- Drive product launches including working with public relations team, executives, and other product management team members
- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
- Defining creative, high quality product roadmaps based on internal/external research, analysis, and data. Review with multiple senior leaders across different organizations
- Leading detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
- Driving prioritization and trade-offs among customer experience, performance and operational support load
- Creating buy-in for the product vision both internally and with key external partners
- Working closely with engineering teams and program management to deliver products to market
- Driving product launches including working with public relations team, executives, and other product management team members
- Proactively identifying and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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