Personal Assistant to Director, New Look

Maternity Cover

Salary not provided
Mid and Senior level
London

1-3 days a week in office

New Look

Global fashion retailer

Job no longer available

New Look

Global fashion retailer

1001+ employees

B2CRetailB2BFashion

Job no longer available

Salary not provided
Mid and Senior level
London

1-3 days a week in office

1001+ employees

B2CRetailB2BFashion

Company mission

As one of the original feel-good fashion brands, New Look's goal is to transform shopping with a digital-first omnichannel experience that stays true to the high street stores their customers first fell in love with. Their aim is to uplift their customers, colleagues and suppliers while striving to make kinder choices for their people and planet.

Role

Who you are

  • Professional, positive, and approachable
  • Confident at being the gatekeeper to your Director/s time and managing expectations
  • Proactive and re-active in a constantly changing fast paced environment
  • Pacey, while keeping an eye on the detail
  • Excellent communication and interpersonal skills at all levels, both internally and externally, ensuring high level of accuracy
  • Collaborative team player who is also mature enough to work alone
  • Tolerant, professional, flexible, and resilient approach to changes
  • Ability to work under pressure and meet deadlines
  • Ability to multitask and can operate effectively and efficiently in a fast-paced environment
  • Effective at negotiating with and to achieve optimum business results and outcomes
  • Works effectively in teams to achieve business results
  • Capable of building strong internal and external networks and client relationships
  • Knowledge and Experience
  • Previous Personal Assistant at Board level experience
  • Customer & Channel experience within the fashion retail sector (desirable)
  • Excellent range of IT Skills (Esp. MS Office products)
  • Diary management essential (Outlook) and outstanding organisation skills
  • Excellent verbal and written communications skills

What the job involves

  • Extensive diary management, including managing supporting materials and room/tech setup. Awareness of current business agenda to reprioritise quickly when necessary
  • Screening emails, calls & managing calendar invites, responding and prioritising as necessary on their behalf
  • Focused on Director/s requirements and able to manage conflicts by agreeing priorities upfront and positively managing team relationships
  • Liaising with internal & external customers, adapting your style to meet the needs of individuals to ensure swift and effective outcomes
  • Willing, proactive, adaptable approach to taking on a variety of special tasks and projects, following them through and delivering them to deadline
  • Uphold a high level of confidentiality with sensitive information, financial documents, and employee relations
  • Responsible for business area administration on behalf of Director/s including but not limited to, preparing agendas, collation & distribution of documentation, taking minutes and managing actions
  • Overseeing all expenses and invoice management for the business area and working closely with support functions and the teams to ensure timely, accurate and compliant completion
  • Providing some support and guidance to wider teams where required
  • Play an active role in social events for the business area and away days to support a positive culture & team morale
  • Organise travel arrangements and accommodation as requested
  • Work collaboratively with the other Executive Assistant/ Personal Assistants and providing cover for team annual leave as and when required
  • Providing (minimal level/ rare occasions) personal administrative actions to enable Director to focus on business priorities

Application process

  • Apply by 31/05/2024

Salary benchmarks

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Legacy fashion retailer New Look is a staple of the British high street, dating back to the late 60s and with 440 high street shops across the UK. Over the years, the brand has entered into and left international markets, was purchased by investment holding company Brait SE, and has gradually improved its ethical and sustainable supply chain from a previous 2% of stock to more than 50%.

Of course, there is still a way to go on the shedding of New Look’s previous “fast fashion” designation, but withdrawal from the international market and a notable reduction of its stores in the UK suggest a more focused strategy moving forward. In 2022, New Look partnered with Primer, a no-code automation platform for digital payments. This is further evidence of New Look’s expansion of its digital marketplace, in line with the fact that 4 out of 5 UK shoppers are digital buyers.

Insights

Led by a woman

Some candidates hear
back within 2 weeks

4% employee growth in 12 months

Company

Company benefits

  • Competitive Pension Scheme
  • Life Assurance
  • Competitive Holiday and Buy more Holiday scheme
  • 40% staff discount
  • Payday lottery
  • Private Medical and Dental Insurance
  • Virtual GP
  • Season ticket loans and Cycle to work scheme
  • Car Allowance
  • Eyecare
  • Day off for Birthday
  • Competitive maternity and paternity packages

Company values

  • It Starts With Me - We take accountability for and ownership of everything we do. We're curious and ask the right questions. We're clear about our own purpose, we take time to invest in our personal growth and wellness, and we encourage others to do the same
  • Play To Win - We're clear on what we stand for and what we need to achieve. We make informed, fair decisions and celebrate and reward success. We constantly raise the bar and are empowered to be brave and bold in everything we do
  • We Are One - Success comes from the collective energy and contribution of all our colleagues. We develop effective relationships, showing compassion and respect for each other. We care about each other and our communities and celebrate diversity
  • Customer Obsessed - We know who our customers are. We're here to listen and see things from their point of view. With every project we work on, and every customer we interact with, we surpass their expectations, and always make them feel seen

Company HQ

Shadwell, London, UK

Founders

Helen Connolly

(CEO, not founder)

Previously CEO at Bonmarche, Director of Buying Womenswear and Lingerie at George at Asda, Head of Buying at Dorothy Perkins, Arcadia Ltd, Buying Manager at George @ Asda.

Diversity & Inclusion at New Look

  • ​We have six clear inclusion ambitions:​ ​ - Drive a culture of inclusivity through learning & sharing​ - Give our colleagues a stronger voice​ - Represent the customers we serve​ - Enable people access to the world of work and opportunities to progress & thrive​ - Ensure that wellbeing is intrinsic within our ED&I strategy by giving our people the tools to look after their own wellbeing, to stay healthy, happy and have a good work-life balance​ - ED&I is always on and underpins our purpose #inspirethatnewlookfeeling
  • We pride ourselves in being a flexible employer. Our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.

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