Senior Technical Infrastructure Program Manager, Amazon

Salary not provided
Senior and Expert level
London

More information about location

Amazon

The largest online retailer and technology provider

Open for applications

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Open for applications

Salary not provided
Senior and Expert level
London

More information about location

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • 5+ year of technical product or program management experience
  • 6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing programs or projects across cross-functional teams
  • 7+ years of working directly with engineering teams
  • Bachelor's degree in architecture, electrical/mechanical engineering, civil engineering/construction management, or equivalent professional experience

Desirable

  • Experience developing and executing/delivering product and technical roadmaps
  • Experience building and evaluating system-level technical designs
  • Master's degree or advanced professional certifications in management of complex, high-value technical infrastructure projects

What the job involves

  • Do you like helping organizations implement innovative cloud computing solutions and solve technical problems?
  • Are you committed to fundamentally transforming the way government agencies partner with industry to meet mission requirements?
  • Do you have experience planning,, managing and completing large, complex projects?
  • This organization operates rapidly, scaling high availability data centers supporting government customers
  • The Program Manager must bring together multiple functional and technical capabilities to support the planning, build, and operations of AWS data centers
  • The Program Manager will be responsible to develop long-term plans and work backwards from strategic objectives to build execution plans
  • The Program Manager will coordinate across AWS partner teams and interface with customers to drive and support new region planning and proposal activities
  • The right candidate will understand how to work across organizations to coordinate planning, leverage capabilities, and apply resources to enable data center region builds, launches, and current operations
  • Technical Infrastructure Program Managers lead a matrixed team through influence in the execution of data center capacity projects
  • They are mindful of cost, schedule, and quality during all aspects of their builds. They look around corners to identify risks early and are quick to take action
  • They effectively balance ownership and holding partner teams to high standards of responsibility
  • They stand ready to leverage their technical and project-focused backgrounds to deep dive issues and develop mitigations to minimize impact
  • They strive to ensure data center capacity is delivered ahead of customer demand
  • There is no typical day in the life of a Technical Infrastructure Program Manager
  • On one day, they may review demand forecasts for their assigned region to ensure that future builds are triggered on time
  • They may ensure that design reviews are effectively conducted
  • They may deep dive a material delivery issue that threatens their project schedule or resolve a technical challenge uncovered through execution
  • They work both in corporate offices and on the job site depending on the state of their projects
  • AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure
  • In other words, we’re the people who keep the cloud running
  • We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on
  • We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help
  • You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles
  • You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers
  • And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Leadership

Jeff Bezos

(Founder & Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO)

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

Share this job

View 325 more jobs at Amazon