Director of Engineering, ID.me

Account, Integrations, Developer Portal

Salary not provided
Expert level
San Francisco Bay Area

Office located in Mountain View, CA

ID.me

Digital identity verification platform

Open for applications

ID.me

Digital identity verification platform

501-1000 employees

B2BSaaSCyber SecurityIdentity

Open for applications

Salary not provided
Expert level
San Francisco Bay Area

Office located in Mountain View, CA

501-1000 employees

B2BSaaSCyber SecurityIdentity

Company mission

To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

Role

Who you are

  • Experience: Significant leadership experience in engineering within tech companies, with a strong preference for backgrounds in identity management, authentication, or related fields. Proven track record of developing and scaling digital products, particularly in the areas of authentication, security, and customer integration
  • Technical Expertise: Deep understanding of modern authentication technologies, security protocols, and data management practices. Familiarity with cloud technologies, DevOps practices, and agile development methodologies
  • Strategic Vision: Ability to align engineering strategies with business objectives, anticipating future trends, and making data-driven decisions
  • Leadership: Exceptional leadership skills with the ability to inspire, motivate, and drive teams towards achieving ambitious goals. Experience building and scaling engineering teams
  • Communication: Strong communication skills with the ability to engage effectively with cross-functional teams, stakeholders, and customers
  • Education: A bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degrees or certifications in technology or business management are a plus

What the job involves

  • ID.me is seeking a Director of Engineering to lead our Account, Integration, and Developer Portal teams, a pivotal role aimed at significantly enhancing the way ID.me users authenticate and manage their data as well as the way customers integrate with ID.me to satisfy diverse use cases
  • This role is at the heart of our mission to streamline lives with secure, seamless access across online, in-person, and call center channels
  • Engineering Team leadership: Guide the technical strategy and execution for Account Authentication & Recovery, Account Management & Customer Implementation, Channel Partnerships & Solutions Integrations, and the Developer Portal
  • Innovation and Development: Spearhead the development of cutting-edge solutions for omni-channel authentication, seamless customer integrations, and personalized member experiences
  • Cross-Functional Collaboration: Work closely with Product, Design/UX, Data Science, Fraud Prevention, and Customer Success teams to ensure a cohesive and integrated approach to key product functionality and user experience
  • Scale the Infrastructure: Address the growing needs of our user base and customers by enhancing our GTM capabilities, optimizing integrations, and ensuring system scalability
  • Security and Fraud Prevention: Implement robust fraud protection measures focusing on preventing account takeovers and ensuring data accuracy and security
  • Drive Growth: Support ID.me’s growth by enabling new customer logos and expanding use cases, particularly in the Commercial segment, through innovative solutions
  • Team Building and Leadership: Build, mentor, and lead a high-performing engineering team capable of delivering on ID.me’s strategic goals, fostering a culture of innovation, collaboration, and continuous improvement

Our take

ID.me is a digital identity verification platform that simplifies how individuals prove and share their identity online. From identity proofing, authentication, and group affiliation verification the company’s services are highly scalable, as organizations across all sectors benefit from the type of technology provided by ID.me.

While there are a number of identity verification platforms in the space, ID.me has secured a considerable market share. It's formed partnerships with 31 states, multiple federal agencies, and over 500 name-brand retailers, resulting in over 100 million users - and over 70,000 individuals joining every day.

The company has raised significant funding over the years. While the intended use for new capital has yet to be specified, ID has been focusing efforts on improved customer experiences, operational enhancements, and product updates in order to maintain its competitive edge.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

Company

Funding (last 2 of 14 rounds)

Apr 2023

$132m

SERIES D

Mar 2021

$100m

SERIES C

Total funding: $287.4m

Company benefits

  • Company-Sponsored Medical, Dental, and Vision Plans for You and Your Family
  • Paid Parental Leave
  • Generous Paid Time Off
  • 401K With Employer Matching
  • Company-Sponsored Life Insurance
  • Employee Equity Incentive Plan
  • Remote Opportunities
  • Multiple Lounge Areas and Game Room
  • Numerous Mental Health Resources

Company values

  • Make something better every day
  • Inspire people with your passion
  • Treat each customer like your favorite family member
  • Own your mistakes so you can learn from them
  • Details are everything
  • Communicate like a scientist
  • Don't be a jerk
  • Always compete
  • Be truthful (even when it's hard)
  • Ask questions like a five-year-old

Company HQ

Tysons, VA

Leadership

Current Advisor at several companies, including AgentHero and Boomtown!. Former Army Officer in the U.S. Army.

They have also served as the company's EVP of Technology in conjunction with being CTO. Former Software Engineer at PerfectLine and AS Delfi.

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