Business Analyst, Reward Gateway
4 Month Fixed Term Contract
£64-76k
Employee engagement platform
Job no longer available
Employee engagement platform
501-1000 employees
Job no longer available
£64-76k
501-1000 employees
Company mission
Reward Gateway's mission is to make the world a better place to work; improving employee engagement to build better, stronger and more resilient organisations.
Role
Who you are
- To help achieve our mission we’re looking for an ambitious, hands-on Business Analyst (BA) who can take charge of their work items and deliver results that will make valuable contributions to the business
- 5+ years of experience working as a Functional, Data, or Business Analyst with a solid background and experience in business analysis, system design, configuration, and user stories and testing
- Ability to produce functional/non-functional designs
- 5+ years of experience in Excel (Advanced), Visio, MS Project, and JIRA
- 5+ years of customer interfacing and application integration projects experience
- 5+ years in project management including experience in risk management & an understanding of the various project methodologies (AGILE, PMBOK, Prince2)
- Experience in software development methodologies and industry best practice
- Knowledge of development processes – SDLC, must be very analytical with problem-solving and conflict-resolution skills to help identify, communicate, and resolve issues
- Experience in running workshops, stakeholder meetings, and facilitating agile ceremonies
- Have the ability to interpret requirements with proven practice in process modeling techniques underpinned by detailed analytical skills with a view for future change
- Excellent written and verbal communication, with the ability to present at all levels
What the job involves
- Working within a contemporary product development process, you will work on multiple projects simultaneously, translating business data into digestible information that improves business processes and offerings to our customers
- You’ll be responsible for assessing the impact of change to various systems, identifying and documenting business requirements, producing functional specifications/user stories/acceptance criteria, executing implementation plans, and supporting the product innovation owners
- The BA is responsible for analysing and modelling existing and future business processes through understanding and documentation of current business procedures and identifying areas for improvement
- As a BA you will work closely with the product innovation owners, business and technical teams
- A major contributor to the requirements specification deliverable, which includes writing the business and functional requirements
- The BA should perform feasibility analysis and work closely with the product innovation and/or business owner to prioritise deliverables and negotiate product functionalities, ensuring that there is integration between business and technology
- Reporting To: Business Analysis & Project Delivery Manager
- Determining the requirements strategy (both functional and non-functional), including defining the business problem and primary objectives of new solutions
- Create detailed Business Requirement Documents (BRD) as required and translating them into functional specifications and process models that portray specific business needs
- Gather, write, split, and update Jira with user stories and use cases
- Offer on-going support by organising the backlog, determining functionality per release and make sure that each sprint delivers the value to the business
- Analyse and model the business domain to create a complete picture of workflows mapped across all the relevant audiences and scenarios fulfilled by existing and proposed innovation solution
- Work with solution architects to ensure new builds meet the business demand. Bridge business to technical communications in analysis and planning stages of software development
- Provide analytic support by coordinating data extraction from various databases and data interpretation as required
- Contributing to project / sprint plans, support defining project requirements by identifying project milestones and phases
- Estimating costs, benefit and time requirements of work items including risks, predicting potential problems and return on investment for shareholders
- Support the implementation and participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing with comprehensive E2E test cases at the application and multi-application levels
- Understand system capabilities. Create and maintain technical user cards in JIRA to support innovation build as required
Application process
- Phone interview with a member of the Talent Acquisition Team
- Online interview with the Business Analysis & Project Delivery Manager & Senior Team Member
Salary benchmarks
Otta's take
Xav Kearney
CTO of Otta
Reward Gateway was founded in 2006 as an employee engagement company. With reports suggesting that despite the majority of CEOs recognising that employee engagement is vital to their success, very few say they have a highly engaged company, Reward Gateway set out to bridge this so-called "engagement gap".
By engaging employees, Reward Gateway promises companies increased productivity, communication, and employee satisfaction - helping them to retain their most valued employees. It sets itself apart from traditional HR solutions by bringing employee benefits, discounts, perks, rewards, recognition, wellbeing and feedback into a single unified hub.
In 2022, the company acquired Xexec and MoveSpring, both providers of employee wellbeing and rewards software, to further bolster its offering and capabilities. In 2023, it was itself acquired by Edenred, a worldwide leader in employee benefits, presenting Reward Gateway with the chance to expand into new regions while the two companies enhance their already comprehensive range of solutions.
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2015
$154.7m
GROWTH EQUITY VC
Dec 2010
$32.9m
GROWTH EQUITY VC
Total funding: $187.6m
Company benefits
- Life assurance
- Pension/401K
- Debt support programme & salary advances
- Bonus for referring a friend who we hire and have completed 3 months’ service
- Employee Share Plan
- Discounts to share with friends and family
- Family support - Baby Bonus, caregiver support, domestic violence protection programme, parent support loan, miscarriage and baby loss support, wedding bonus and up to 3 months paid leave to take care of your family
- Gender neutral parental leave for primary and secondary carers
- Up to 6 months unpaid leave after five years’ service
- Volunteer days plus a day of leave to Speak Up and be the change you want to see in the world
- Unlimited time off to give blood
- Trans & gender affirmation support
- Unlimited free books for your professional development and one fiction book per month to help you unwind
- Employee assistance programme
- Health benefits such as free eye tests, free flu jab, freedom from addiction, menopause support, stop smoking assistance programme and health cash plan
- Personal wellbeing allowance, personal wellbeing coach, run club, spa and gym discounts, plus cycle to work scheme
- Work from home bundles
- Flexible working
- Bring your dog to work, drinks and breakfast
Company values
- Delight your customers
- Work hard
- Think global
- Love your job
- Be human
- Speak up
- Own it
- Push the boundaries
Company HQ
Fitzrovia, London, UK
Articles
Founders
Nick Burns
(CEO, not founder)Advisory Board Member at Hybrid Legal and at Engage Works. Formerly CEO of Gallagher Benefit Services (UK).
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