Technical Program Manager, Memfault
$130-175k
+ Equity
IoT reliability platform
Open for applications
IoT reliability platform
21-100 employees
Open for applications
$130-175k
+ Equity
21-100 employees
Company mission
To empower teams to build more robust devices with software at scale.
Role
Who you are
- You are tenacious, act with urgency, and follow through every time
- Strong program management skills with a focus on delivering complex technical projects
- Technical aptitude, curiosity, and the ability to build deep product knowledge
- The ability to understand and communicate technical concepts effectively to customer personas in engineering, support, QA, and leadership
- Excellent organizational and communication skills to drive projects forward and ensure successful client onboarding
- Ability to navigate customer processes and manage risks effectively
Desirable
- Experience in technical program management within the IoT or hardware sectors
- Familiarity with release management processes and software engineering
What the job involves
- As a Technical Program Manager at Memfault, you will drive the successful implementation of our platform
- You will manage new customers in their first 180 days from the time they sign the order through to their deployment onto production devices
- Your strong product knowledge, excellent project management skills, and strong written and verbal communication will drive customers to successful and consistent onboarding that meets the plan on time
- Technical Expertise: Develop a deep understanding of Memfault's platform, features, and integration process to provide expert guidance during the onboarding process
- Project Management: Manage the delivery, development, and integration of Memfault, ensuring clear communication of scope, dependencies, and accountability. Maintain detailed project plans and timelines
- Customer Centric: Collaborate with customers to deeply understand their technical requirements and goals, identify opportunities, and provide tailored onboarding plans to meet their needs. Align onboarding priorities with their business goals
- Stakeholder Education: Develop and lead training sessions and workshops to ensure engineers and leaders working with us understand the benefits of Memfault
- Stakeholder Management: Act as the primary point of contact for all implementation-related activities. Facilitate effective communication and collaboration between cross-functional teams across Memfault and the customer
- Risk Management: Anticipate, identify and communicate risks with urgency, ensuring timelines and expectations are aligned and met. Proactively manage issues, resolve roadblocks, escalate, and challenge the customer when needed
- Implementation Expertise: Partner with Solutions Architects to understand technical requirements and customization needed, and advocate for prioritization and urgency of Memfault adoption
Our take
Memfault is the first IoT reliability platform that empowers teams to build more robust devices with software at scale, optimizing teams’ productivity and boosting collaboration by transforming how developers build and operate IoT and edge devices.
The number of consumer edge-enabled IoT devices is expected to grow to almost 6.5 billion by 2030 (up from 4 billion in 2020). However, as IoT applications and embedded software continue to grow in complexity, Memfault’s platform is becoming an increasingly vital asset for developers wishing to unlock the advancement opportunities afforded to them by tapping into the market.
The company used its initial funding to accelerate its go-to-market strategy, its more recent Series B round will enable it to stay ahead of emerging competitors by expanding its software support (recently announcing Android and Linux SDKs), increasing its portfolio of partnerships, out-of-the-box integration investment, and doubling its workforce.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
91% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2023
$24m
SERIES B
Apr 2021
$8.5m
SERIES A
Total funding: $35.2m
Company benefits
- Equity: Generous equity in the form of stock options, so that each team member can reap the rewards of Memfault’s success
- 401k Retirement Matching: We’ll match up to 4% of your contributions to your employer-sponsored individual US 401k account
- Unlimited PTO: We don’t limit your vacation days. With our Unlimited PTO policy, you’ll decide when to – and for how long to – take time off
- Paid Parental Leave: We offer generous fully-paid parental leave for new parents, with flexibility around your transitions leading up to, and following, your time away
- Flexible Remote Work & Home Office Stipend: Memfolks also enjoy remote work flexibility. You decide which days you’ll work from the office – and which days you’ll work from, well, elsewhere! You’ll also be given a one-time stipend to deck out your home office space with the equipment to help you feel comfortable and productive
- Well-Stocked Company Offices: We have centrally-located private office spaces in Boston, Berlin, New York, and San Francisco, and access to coworking spaces around the globe
- Free Lunches: Up to twice per week, when you work from one of our offices, you’ll be able to enjoy lunch with your coworkers – fully paid by us
- Company Retreats: You’ll join our annual company-wide retreats, where our global team all comes together to enjoy one another’s company in incredible locations around the world
Company values
- Community - To build something impactful, we understand the importance of collaboration with those inside and outside of Memfault
- Gratitude - Memfault celebrates greatness in others. We recognize that gratitude is contagious and necessary to build a strong, positive, and creative environment
- Iteration - Make every day a little better. Our bar for quality is high, but we also know that perfect is the enemy of good. We prioritize shipping often over polish until perfect
- Kindness - We believe we must all be excellent to each other. We are always willing to help each other succeed, provide feedback no matter how difficult the conversation, and listen to what each other has to say
- Ownership - Memfault is each employee's company. Every team member is empowered to carry ideas they hold dear forward and push whichever change to the business they deem necessary
- Transparency - We believe that ownership and empowerment require transparency. We have access to all business data, share our unadulterated thoughts, and have conversations in the open
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
François Baldassari
(CEO)Former Embedded Software Engineer at Oculus VR (also an FPGA Manager), Pebble Tech, and Oracle.
Christopher Coleman
(CTO)Former Embedded Software Engineer at FitBit (Principal), Pebble Tech, and Oracle.
Tyler Hoffman
(Head of Developer Experience)Former Embedded Software Engineer at FitBit and Pebble Tech. Former Lead Instructor at Purdue University.
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