Senior PR Manager, Starling Bank

Business Banking

Salary not provided
Senior and Expert level
London

1-5 days a week in office

Starling Bank

Mobile-first bank offering personal, joint and business accounts

Job no longer available

Starling Bank

Mobile-first bank offering personal, joint and business accounts

1001+ employees

FintechB2CB2BBankingPersonal financeLendingCredit cardsFinancial Services

Job no longer available

Salary not provided
Senior and Expert level
London

1-5 days a week in office

1001+ employees

FintechB2CB2BBankingPersonal financeLendingCredit cardsFinancial Services

Company mission

To solve our customer's problems - and build the best bank in the world.

Role

Who you are

  • We're looking for a self-starter who understands the challenges faced by small businesses and can bring their stories to life
  • Are you a seasoned PR professional with at least 5+ years of experience, ready to take on a new challenge and make a real impact?
  • Are a compelling storyteller with a knack for crafting engaging narratives that resonate with the SME audience
  • Loves telling stories, this role is focused on SME PR but will also include supporting the wider team with consumer and day-to-day comms where required
  • Have a deep understanding of the SME landscape, including the unique challenges and opportunities they face
  • Can translate complex business banking solutions into clear and concise messaging that resonates with the media
  • Are a self starter who enjoys being part of a fast-paced team
  • Are a natural collaborator, comfortable working across teams to develop and execute integrated campaigns
  • Possess strong media relations skills, building relationships with key journalists and securing impactful coverage
  • Are a strategic thinker with a passion for innovation and a proactive approach to problem-solving

What the job involves

  • We are seeking a passionate and driven Senior PR Manager to champion our SME business banking offering and support our busy press team with campaign work
  • Lead the PR strategy for Starling's SME business banking offering, driving brand awareness and customer engagement
  • Develop and execute compelling PR campaigns that showcase the unique value proposition of our business banking solutions
  • Become a trusted advocate for SMEs, highlighting their success stories and demonstrating the positive impact of our support
  • Collaborate with internal teams, including product, marketing, and communications, to ensure a cohesive brand message
  • Stay at the forefront of industry trends and proactively identify opportunities to position Starling Bank as a leader in the SME space
  • Be part of a small, busy Corporate Affairs team, supporting on consumer and corporate media relations work. This may include support for Starling’s international software export business, Engine by Starling
  • Make a tangible difference in the lives of small business owners by amplifying their voices and showcasing their stories
  • Play a key role in shaping the future of Starling's business banking offering and contribute to its continued success
  • Work within the Corporate Affairs team and join our mission to make Starling a household name and protect our reputation
  • Join a passionate and collaborative team dedicated to building a more human and accessible banking experience

Salary benchmarks

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Insights

Led by a woman
Top investors

43% female employees

40% employee growth in 12 months

Company

Company benefits

  • Time off: 25 days holiday, plus your birthday as an extra freebie. You can also opt out of bank holidays and take them when works for you!
  • Health insurance: Private health insurance with Vitality Health, one of the UK's leading private medical insurers
  • Pension scheme
  • Paid volunteering leave: We encourage all our employees to give back. You can take up to 16 hours paid leave a year, specifically to help causes meaningful to you
  • Gym & cycle to work schemes: We offer discounted gym memberships and cycle to work schemes through salary sacrifice
  • Perkbox: For a wide range of retail, entertainment and leisure discounts (as well as cash back) at a huge variety of businesses

Funding (last 2 of 11 rounds)

Apr 2022

$177.4m

LATE VC

Jun 2021

$47.6m

LATE VC

Total funding: $1.2bn

Our take

Starling started life focused on consumer banking, it has since found most of its success by competing in the business banking space. Its caught up with Tide and beaten the likes of Monzo and Revolut to a more complete offering for businesses.

This progress resulted in the company receiving a £100M grant in April 2019 from a body created to boost competition in SME banking, which it has used to accelerate building a full suite of digital banking products: intelligent forecasting tools, and digitally-enabled relationship management functions, as well as lending products. Since then, it has gone on to raise significant rounds of funding with leading investors such as Goldman Sachs.

As well as continuing to expand in the UK, its expanding in Europe. And its imminently launching an international bank in Dublin, which has allowed it to offer its current account across the European Union post-Brexit

Banking for small businesses has historically been ignored, even though the experience is poor. Starling is in tune with knowing what its customers want, and continues to build out its range of third-party products within its banking app thanks to support from its open API. Having achieved profitability, it currently has 26 integrations, including Xero, but that figure continues to grow.

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Steph

Company Specialist at Welcome to the Jungle