Senior Sales Operations Manager, TravelPerk

Salary not provided

+ Equity

Senior level
London

More information about location

3 days a week in office

TravelPerk

Corporate travel platform

Job no longer available

TravelPerk

Corporate travel platform

1001+ employees

B2BTravelLogisticsFlightsSaaS

Job no longer available

Salary not provided

+ Equity

Senior level
London

More information about location

3 days a week in office

1001+ employees

B2BTravelLogisticsFlightsSaaS

Company mission

To connect people in real life in the most enjoyable and sustainable way possible.

Role

Who you are

  • 5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or similar roles in the B2B SaaS space
  • In-depth understanding of Marketing, Sales and Revenue processes
  • A proven track record in optimising sales processes within the B2B SaaS landscape
  • Experience in managing and optimising CRM (Salesforce.com) and sales technology tools (e.g. Outreach, Gong, Clari)
  • Strong analytical and problem-solving skills, with the ability to leverage data for informed decision-making
  • Experience in Partnerships/Channel Operations is a plus
  • Excellent communication and leadership skills to drive cross-functional collaboration
  • Strategic thinker with the ability to implement and execute process improvements

What the job involves

  • The ideal candidate will optimise and align the entire revenue generation process, from lead generation to customer retention
  • Process Optimization:
  • Evaluate and optimise end-to-end revenue processes, including lead generation, sales operations, customer onboarding, and retention strategies
  • Identify bottlenecks, inefficiencies, and opportunities for improvement and implement solutions to enhance the overall revenue generation workflow
  • Cross-functional Collaboration:
  • Collaborate with sales, marketing, customer success, and finance teams to align goals, strategies, and processes
  • Foster a culture of collaboration and communication to drive a unified approach towards revenue generation
  • Data Analysis and Reporting:
  • Utilise data-driven insights to analyse key performance indicators (KPIs) and provide actionable recommendations to optimise revenue processes
  • Implement robust reporting mechanisms to track and measure the success of revenue generation initiatives
  • Technology Integration:
  • Assess, implement, and optimise revenue technology stack to enhance efficiency and effectiveness
  • Work closely with IT teams to integrate and automate systems for seamless data flow across different departments
  • Sales Enablement:
  • Develop and implement sales enablement programs to empower the sales team with the tools, resources, and training to maximise effectiveness
  • Ensure smooth handoffs between marketing and sales teams to enhance the overall sales process
  • Customer Lifecycle Management:
  • Optimise customer onboarding processes to enhance time-to-value and customer satisfaction
  • Work closely with customer success teams to implement retention strategies and reduce churn

Salary benchmarks

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Although business travellers are often at the forefront of driving company growth, booking travel is typically a logistical nightmare as corporate travel tools are underdeveloped and stuck way in the past. TravelPerk has built a platform free from micromanagement, creating an experience that puts business travellers first.

TravelPerk's number of active users has grown year on year. Further, as well as more customers using the platform, those on it are using it more regularly. This is a clear signal that TravelPerk has a product market fit and is in scaling mode. The company has more than 2,000 customers, including scaleups like Revolut, Farfetch and Beyond Meat.

According to TravelPerk, its unit economics are strong already, which puts it in a strong position to grow without diluting itself too much through investment. The company is still innovating and said it is planning to release more products that will give the business traveler more freedom and flexibility than ever before. Its new Edinburgh hub and partnership with fintech unicorn Pleo, TravelPerk is undoubtedly committing to a period of scaling. Exemplifying this is its Series D funding of $104 million awarded in January 2024, which will boost TravelPerk's AI and automation capabilities to aid its growth.

Insights

Top investors

Some candidates hear
back within 2 weeks

47% female employees

22% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Jan 2024

$104m

SERIES D

Jul 2023

$18.5m

GROWTH EQUITY VC

Total funding: $529.6m

Company benefits

  • Competitive salary and stock options in the company
  • Great healthcare benefits, including private healthcare and wellness programs
  • Beautiful office with different spaces for every mood
  • Fully stocked kitchen loaded with healthy food, snacks, and coffee
  • Generous vacation time and flexible working hours
  • The finest tech and anything else you need to do your best work

Company values

  • We are owners
  • Impact over effort
  • A 7* experience
  • We are a team
  • Be a good person

Company HQ

El Parc i la Llacuna del Poblenou, Barcelona, Spain

Founders

Founded Hotel Ninjas (hotel software) acquired 2 years later by Booking.com. Previously VP of budgetplaces.com (marketplace for hotels).

Javier Suarez

(Shareholder)

4 years experience at Booking.com in Business Development, where he met Avi. Served as CPO for TravelPerk, before co-founding TravelPerk, acting here as CEO.

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