Merchant Account Manager, Connexity
French Speaker
+ Equity
Performance marketing technology for retailers
Open for applications
Performance marketing technology for retailers
201-500 employees
Open for applications
+ Equity
201-500 employees
Company mission
To utlize its expertise in technology and data-driven performance marketing to help online retailers find new customers and grow sales.
Role
Who you are
- Experience: 2-3 years in customer success or account management in advertising or e-commerce
- Language Skills: Fluent in French and English (business level: speaking and writing)
- Proficiency in Chinese or Italian is a plus, but not essential
- Track Record: Proven success in exceeding revenue targets and achieving high customer satisfaction
- Industry Knowledge: Strong understanding of e-commerce, digital advertising, and performance marketing
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence stakeholders
- Organisational Skills: Highly organised, detail-oriented, with strong analytical and problem-solving abilities
- Independence: Ability to work independently, manage multiple accounts and projects, and thrive in a fast-paced environment
- Technical Proficiency: Proficient in CRM systems, Google Workspace, and Microsoft Office
What the job involves
- We are looking for a proactive Merchant Account Manager to join our team. You will manage portfolio of Merchant / Advertiser / Brand accounts, building strong client relationships, and driving revenue growth
- As the primary contact for your accounts, you will collaborate with various teams to ensure client success
- Account Management: Serve as the main contact for merchant accounts, fostering strong client relationships
- Strategic Guidance: Understand client needs and goals, providing actionable plans and solutions to grow traffic diversification, and monthly budget allocations
- Cross-Functional Collaboration: Work with Finance, Sales, Product, and Operations teams to deliver exceptional service and identify upselling and cross-selling opportunities
- Performance Monitoring: Track account performance, analyse data, and provide clients with insights
- Networking: Represent the company at conferences and exhibitions to build industry connections
Salary benchmarks
Our take
Connexity is a marketing technology company that operates an online retail and e-commerce advertising network. Connexity, which was first founded as Shopzilla, offers online sellers and publishers a means of building revenue and finding new customers without having to sell data to big-name advertising and discovery brands, namely Google and Facebook.
Over the years, Connexity has accumulated a number of related businesses, including Become.com, Skimlinks and PriceGrabber. It covers various activities including affiliate links, influencer marketing, in-stream advertising, and shopping search ads. This has led to over 800 million shopping leads, and billions in sales for its customers (particularly impressive as the e-commerce world continues to struggle to keep online consumers' attention). Its customers include Walmart, Wayfair, Skechers, Macy’s, eBay and Otto.
In 2021, Connexity was bought by Taboola for $800M. The company plans to continue extending Connexity's adjacent technologies, allowing for more cross-selling and upselling opportunities. It is also focusing on developing tools that attract and convert ordinary site visitors into browsers and then into shoppers.
Steph
Company Specialist
Insights
Company
Funding (1 round)
Aug 2012
$3m
EARLY VC
Total funding: $3m
Company benefits
- Preparing for the Future > A company match to enhance your savings for those golden years.
- Work/Life Time > Flexible Time Off and 10 paid holidays per year – Ask about Summer Fridays!
- Protect Your Family > Company paid Life Insurance, AD&D, and paid Disability Leaves.
- Health > Medical, Dental, Vision, Telehealth, Spending Accounts, Flu Shots, and more! (Transparency in Coverage)
- Employee Recognition Program > We recognize performance, innovation, and being a good “Xer”.
- DEI Council > Transforming our workplace into an inclusive environment.
- Learning & Development > If you like learning, we like training.
- Events > We celebrate…everything! Team building, parties, and charity events.
- Wellness > Join our team of Wellness Warriors!
Company values
- Be curious
- Be connected
- Be courageous
- Be cool
Company HQ
Santa Monica, CA
Articles
Leadership
Bill Glass
(CEO, not founder)Studied Economics at UC San Diego, and received an MBA from the University of Pennsylvania. Was Executive Vice President of Flipside.
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