Senior Technical Program Manager, Amazon
Ring Eng, Ring
$133.9-231.4k
Office located in Hawthorne, CA
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
$133.9-231.4k
Office located in Hawthorne, CA
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Bachelor's degree in engineering, computer science or equivalent
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience with service-oriented architectures and and cloud technologies/development
- Collaborate with business, engineering and other internal teams to solve business needs
- Own stakeholder relations, track and manage their progress, and respond to their requests
- Break down and convert business needs into actionable and trackable plans for development teams
- Work with remote and multi-site teams to deliver related system components
- Communicate regularly with senior management on status, risks, and change control
- Be expected to dive deep into the technical details of a program
- Work with product and engineering teams to define and refresh roadmaps, keeping them current and up to date
Desirable
- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 6+ years of software engineering experience
- Master’s degree in Computer Science or related technical field
- Excellent written and verbal communication skills
- Excellent leadership, teamwork, and collaboration skills
- Experience driving large scale enterprise projects as a Technical Program Manager
- Skilled in risk management and making complex technical/risk trade-off recommendations and decisions
- Good judgment and proven ability to influence without authority
- Independently driven, resourceful, and able to deliver results with minimal direction
- Ability to communicate clearly and effectively with developers, product managers, and senior business and engineering leaders
- High sense of ownership, urgency, and drive
- Demonstrated experience with project and stakeholder management
What the job involves
- Ring is seeking an experienced, self-motivated Senior Technical Program Manager with excellent technical program management skills and a background in software engineering to join Ring’s Cloud Engineering Team
- In this senior role, you will work with cross-functional teams of technical and non-technical stakeholders to define strategy, capture requirements, anticipate bottlenecks, plan for dependencies, mitigate project risks, and interpret, communicate, and drive full lifecycle software engineering programs
- You will work with Product, Software (Mobile Apps, Cloud) and Hardware (Firmware) Engineering teams to evaluate and develop device-related features and services
- You will provide technical leadership that gets software applications built and integrated
- If you enjoy working in a rapidly changing environment and influencing the strategic direction of a global organization, this position will provide you with a challenging opportunity
- One of your primary responsibilities will be to collaborate with engineering leadership and drive changes across cloud services for device programs and new technology initiatives in order to best meet the needs of the business
- Other responsibilities will include collaborating across a variety of Ring and Amazon engineering teams as we continue to launch industry-first affordable smart security solutions
- Develop and maintain strong working relationships with technical and non-technical teams responsible for launching new devices and features across remote and multi-site teams
- Own delivery of large and impactful program initiatives, while accurately tracking a set of smaller projects
- Scope, plan, implement, and deliver software programs efficiently and successfully while collaborating with product, engineering, business stakeholders, and senior leadership in order to align with strategic vision and goals
- Drive strategic planning, working closely with engineering to develop feature plans, roadmaps, dependency identifications, and resourcing plans
- Lead technical design reviews, lead deep dive assessments and leverage data to identify success criteria, trends and insights
- Evaluate solution designs and complex business and technical requirements and communicate any program risks and solutions to technical and non-technical stakeholders
- Good judgment and proven ability to influence without authority
- Communicate clearly and effectively to management about plans, status, and critical issues
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
- Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
- 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Founders
Jeff Bezos
(Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO (not founder))Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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