Graduate Scheme, Joy

• You align with our values (have a look at the values document) and want to be part of something meaningful 📜
• You have a good degree from a good university 🎓
• You are extremely motivated and ambitious and want to work in a high-performing team with ambitions to transform the health system 🤟
• You love technology! You relish the experience of mastering complicated new apps and software tools. 📲
• You communicate clearly. You can explain just about anything to anyone, and you are comfortable communicating in writing, as well as in-person or over the phone
• You like helping people. You have great interpersonal skills, and you love building strong relationships with customers. You get a kick out of helping them to those aha! moments 💡
• You have exceptional planning and organisation skills. You can manage your own time and projects, but you also collaborate effectively with others on getting things done 🧠

• You will be a crucial member of our growing team with real responsibility from day one. You will work in our Customer Team to implement Joy across the UK. Your responsibilities could include:
• Managing the onboarding of new users and helping to create buzz around Joy
• Producing marketing materials (blogs, articles, etc) to be shared across different channels, hosting webinars, writing case studies, and supporting digital marketing
• Building strong relationships with our customers and being their trusted point of contact
• Developing a comprehensive understanding of the Joy software and becoming a product champion, who can collaborate with users to deliver impact through Joy
• Creating videos, writing how-to guides, and contributing to our customer knowledge base that empowers users to troubleshoot common issues with ease
• Using your product knowledge and understanding of customer requirements to inform our product development and roadmap
• As a fast-growing tech start-up, we offer you an opportunity for your tasks to evolve quickly as you progress and your role to advance as the business scales in other functions such as commercial, product, operations and more!

• 0. Read the values doc cite this in your cover letter 📖
• 1. Discovery call: Chat with our hiring manager to learn more about the role and your background 📞
• 2. Meet with another member of our Senior Leadership Team 👨‍💼
• 3. Technical assessment: Demonstrate your abilities through a practical challenge 📈
• 4. Final stage interview: 👨‍🏫

• 25 Days Holiday
• Flexible Working (depending on function)
• Work Anywhere Policy

Nearly 20% of GP appointments are made for non-medical reasons which has led to 70% of people being referred to some form of Adult Social Care. Social prescribing – sometimes referred to as community referral –connects people to activities, groups, and support that improve health and wellbeing.