Senior Technical Program Manager, Dynatrace
Enterprise Applications
$140-155k
More information about location
Digital and application performance monitoring
Be an early applicant
Digital and application performance monitoring
1001+ employees
Be an early applicant
$140-155k
More information about location
1001+ employees
Company mission
To deliver answers and intelligent automation from data.
Role
Who you are
- 10+ years of demonstrated end-to-end project and program management experience with large-scale implementations of projects/programs utilizing industry standard development and service delivery methodologies
- HS Diploma or GED required
Desirable
- BA in an IT-related discipline or Business Management preferred
- SaaS or software company experience required
- 5+ years of IT experience, with sensitivity and commitment to business problem solving
- 5+ years of Business Unit or Business Unit-facing experience
- Exceptional communication, organizational, problem-solving, and interpersonal skills that promote teamwork and collaboration
- Proficiency with MS Office, Confluence and JIRA
- Expertise in setting and managing stakeholder expectations
- Effective influencing and negotiating skills in an environment where this role may not directly control resources
- Ability to work in a fast-paced environment and adapt to frequent change
- Current PMP/CSM/PMI-ACP or equivalent certification
- Familiarity with Salesforce, NetSuite and SuccessFactors
- Ability to quantify project/program success with cost and data related metrics
- Excellent analytical and problem-solving skills
- Ability to advocate a creative atmosphere, facilitate productive meetings, and envision a final product and user adoption early in the design and/or development process
- Ability to develop cooperative relationships to achieve results through a win-win relationship
- Ability to establish alliances with other departments and organizations by recognizing dependencies
- Ability to identify project risks by defining risk strategies and developing the risk management plan
- Participates as part of a team, understanding the various work styles of others and their roles on the team. Demonstrates enthusiasm and commitment to the goals and objectives of the team. Seeks help from other team members as appropriate
What the job involves
- Manage end-to-end cross-functional Enterprise Application/Business Systems focused programs, projects, integrations and migration efforts of varying scale from alignment of resources in the development of a business case through implementation planning, execution, enablement, change management and hypercare
- Establish a work plan and staffing for initiative activities, managing expectations, scope creep and impacts to timelines; identify and track dependencies and opportunities for optimization and application rationalization; proactively identify problems and recommend solutions before they become blockers
- Planning and execution of activities and aligning resources to ensure that cost, time, and quality goals are met
- Deliver communications around goals, status, risks and impact with the ability to adapt content to your audience
- Perform risk assessments and implement mitigation plans
- Document, monitor and communicate assumptions and decisions made
- Provide leadership and motivation to team members throughout the initiative life cycle and confer with resources to outline a work plan
- Coordinate or compile the reporting of metrics to measure the success of meeting work effort and company goals
- In cases where vendors are included in projects, collaborate on aligning and managing the progress of activities
- Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated, and communicated
- Ensure that data governance approval processes, Business Systems controls, and best practices are being followed
- Identify post-deployment tasks and issues, transitioning application administration to the support team and conducting post-mortems
- Standardize project documentation as templates and maintaining documents, deliverables, issues, and risks on a centralized site
Our take
Dynatrace is a software intelligence platform that is providing monitoring and analytic solutions as well as automation capabilities that allow clients to automatically scale their applications. Designed to help organizations better understand and optimize their cloud operations, it allows them to deliver software at a faster and more secure rate.
Recognized as a leading provider of software intelligence solutions, the Dynatrace platform is utilized by some of the world's leading brands, including 72 of the Fortune 100, to optimize their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $24.4m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
- Unlimited personal time off
- Employee stock purchase plan
- Transportation/commuter stipend
- Medical/dental benefits
- Company matching 401(k) plan for retirement
Company values
- Teamwork: We strive to be helpful, respectful, and candid with all of our teammates. We focus on finding solutions that support not only our individual work, but for the team around us.
- Innovation: A radically different product requires a radically different mindset. So, we constantly challenge the status quo and our own assumptions to find new horizons and disrupt the competition.
- Walk the talk: We deliver what we promise to our peers and to the market – creating solutions that simply work; that are easy, robust, and valuable.
- Customer-first: We try to understand the why before we try to find the way. We listen, collaborate, and attempt to resolve any issues that our clients may have, and strive to WOW them with our technical expertise and compassionate approach.
- Integrity: We respect and value differences. We’re kind and professional to all, but don’t hesitate to challenge opinions and ideas. Above all, we’re honest with ourselves, our team, and our customers.
Company HQ
North Waltham, Waltham, MA
Articles
Leadership
Bernd Greifeneder
(CTO & Co-Founder)Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
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