Senior Product Manager, Workhuman
2+ days a week in office (Framingham, MA)
Cloud-based, human capital management software solutions
Be an early applicant
Cloud-based, human capital management software solutions
501-1000 employees
Be an early applicant
2+ days a week in office (Framingham, MA)
501-1000 employees
Company mission
To make work more human for every person and business on the planet through employee recognition.
Role
Who you are
- The ideal candidate has with deep expertise in delivering solutions at scale
- They possess a comprehensive understanding of market trends, customer needs, and how that impacts business objectives
- Business Minded: You take the time to intimately understand commercial dynamics of your product and exactly how your roadmap is expected to influence those dynamics. When you release something you’re eager to see how your work is impacting the business and by how much
- Native Experimenter: You love running experiments because you’ve found that its one of the best ways to learn and prove ideas. You have a strong POV on the experimentation process and you embrace what the data is telling you. You’re skilled at interpreting the results and leading discussions about what to do next with your cross functional team and stakeholder partners
- Data Driven - You fuel your decision making and strategy formulation with data and you account for measurement into your projects. You hold yourself and yourself and cross-functional team accountable to the results your decisions generate
- You Seek Leading Indicators - whether its an experiment to run, an analysis, usability test, or product research you are seek leading indicators to support your commitment to a decision, feature, strategy etc…
- Talented Communicator - With a wide range of audiences you are able to oscillate between presenting a high level strategy to reviewing acceptance criteria with your development partners
- Analytical and Problem-Solving Skills: Strong capability to analyze data, understand metrics, and derive actionable insights. Proficient in problem-solving and making data-driven decisions
- Customer-Centric Mindset: Strong focus on user experience and customer satisfaction. Skilled in empathizing with users, understanding their needs, and translating those needs into product decisions
- One-team mindset: you rally your cross functional team to deliver and you celebrate your wins together
- Technical Proficiency: While not necessarily needing to be an expert in coding, having a solid understanding of the technologies and platforms relevant to data products is crucial. This includes familiarity with data analytics tools, databases, and potentially machine learning concepts
- 8+ years working as a Product Manager/Owner in an Agile/Scrum product development environment
- Demonstrated experience in product management, defining a strategy and leading a cross functional group of engineers, designers to deliver measurable results
- Proven experience developing a roadmap working from high-level strategic direction
- Demonstrated experience in supporting product initiatives that are large scale in terms of customer base, complexity of problems solved, scope of functionality offered, etc
- Experience in creating net new products and the go-to market process to introduce them and drive adoption
What the job involves
- Ecommerce Product Managers at Workhuman live at the intersection of business and technology. strategy, customer excellence, and execution to identify, prioritize, and deliver high-value product features to our customers
- Lead the product strategy, collaborate with stakeholders, and make critical decisions to guide the product's success
- The role will interface at many levels and with various cross-functional teams across the company including engineering, user research, design, analytics, and marketing, to ensure the product's success in the market
- The opportunity to define and own the roadmap, strategy and vision for new part of our ecommerce product
- The opportunity to introduce a net new offering to market and put your mark on it
- The opportunity to measure and quantify the work your area delivers and its direct impact on our business
- The opportunity to use ROI based frameworks to justify investment in work
- The opportunity to utilize data to make objective high quality decisions and justification for those decisions
- The opportunity to experiment, fail, and pivot based on what feedback, learnings, and insights we uncover
- The opportunity to research, benchmark and test ideas before heavily committing to them
- The opportunity to partner with a series of stakeholders, providing them essential visibility, engaging them for feedback, buy in and thought partnership
- The opportunity to lead and cultivate a culture amongst your cross functional partners that contributes to a one-team mentality
- The opportunity to define work for our design and engineering partners at all levels of granularity, consistently representing our strategy and the WHY behind everything we’re doing
- The opportunity to advocate and create awareness for the work and results your cross functional team is achieving and jointly celebrate wins as a team
- The opportunity to clearly articulate and manage product requirements, through writing, breaking down and refining work for our engineering squads
Our take
Companies are increasingly recognising the value of data to drive business decisions. Workhuman has highlighted the impact of employee recognition on workforce performance and has developed an SaaS platform to address this.
Workhuman has launched new reporting features in its Admin Hub to enhance recognition program management. These updates provide program managers with improved control and access to insights from their organisation’s Social Recognition program. The new "Manage Reports" feature allows HR leaders to create and customise reports in real-time, making data more actionable and comprehensible. The "Report Access" function enables managers to authorise users to access centralised reports, eliminating the need for complex spreadsheets.
For 25 years, Workhuman has pioneered employee recognition, fostering appreciation, enhancing performance, and promoting inclusivity. The company’s platform captures authentic human moments and turns them into actionable insights, helping businesses make informed decisions and shape its culture. Workhuman continues to innovate, aiming to improve the reporting experience for its customers.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2004
$9.3m
SERIES B
Jan 2003
$5.4m
SERIES A
Total funding: $15m
Company benefits
- Recognition Rewards - Redeem recognition awards for family vacations, furniture, home improvements, and more
- Fully Paid Parental & Family Leave - Receive 12 weeks of maternity and 4 weeks of paternity/adoptive/foster leave
- HRA and FSA Plans - Get reimbursed for deductible payments and save money by enrolling in a flexible spending account
- Tuition Reimbursement & Training and Development - Keep learning, no matter what stage of your career you’re in
- Wellness Initiatives & Reimbursements - Stay healthy with wellness reimbursements and programs that keep your well-being top of mind
- Comprehensive Health, Dental & Vision coverage - We offer several options to meet your healthcare and well-being needs
Company values
- Innovation = Imagination + Determination: Rebounding with courage and creating new ways for us to be successful
- Respect for Teamwork: Working collaboratively to meet shared objectives
- Respect for Customers: Consciously creating moments that matter in a systemic and scalable way
- Respect for Urgency: Taking on new opportunities with excitement, urgency and enthusiasm.
- Respect for Quality: Making good and timely decisions that keep us moving forward.
- Respect for All: Recognizing the value that different perspectives and cultures bring to our organization
Company HQ
Framingham, MA
Articles
Leadership
Eric Mosley
(CEO)Co-founder and CEO, leading the company since 1999.
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