Head of Product,, Gusto
Human Resources
$214-289k
Salary varies depending on location
2-3 days a week in office
Automated payroll, benefits & HR platform
Open for applications
Automated payroll, benefits & HR platform
1001+ employees
Open for applications
$214-289k
Salary varies depending on location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- If you are a customer-centric builder who thrives on making a substantial impact within a high-growth organization, we would be thrilled to hear from you!
- Possess 10+ years of hands-on product development leadership or General Manager (GM) experience within an R&D team in a modern technology business
- Direct prior product leadership over solutions focused on human capital management (HCM)
- A proven track record of driving impact with both 0 to 1 and at-scale products within a multi-product company
- Successfully built and led operationally intensive products with a meaningful offline/operational component to deliver the value proposition
- Builder at heart with strong product sense and POV on how to lead highly effective product development teams. Not afraid to get deep into the details and hands-on coach and lead our EPDD teams
- Display strong strategic thinking skills, capable of evaluating multiple paths, making effective tradeoffs, and articulating a clear and compelling forward plan
- The ability to tell a compelling story that drives alignment and inspires action
- Strong collaboration skills; ability to quickly build trust
- A passion for helping small businesses
What the job involves
- Gusto seeks an experienced Product leader to oversee our HR Product suite and team within the People Platform
- As a key member of Gusto's Product leadership team, you will assume end-to-end responsibility for all HR-related products and services
- This is a critical area for Gusto, our current customers, and our future vision
- 300,000+ customers rely on our HR suite today to attract, hire, develop, and retain successful teams, and we are just getting started
- You will directly lead the product team and indirectly oversee various cross-functional departments, collaborating to deliver a seamless experience
- Your role will encompass building a dynamic team, a thriving business, and a suite of tools that will be adored by our customers and ultimately help them succeed
- Our HR Product team enables small and medium-sized businesses (SMBs) to attract, hire, develop, and retain successful teams
- We aim to create user-friendly team management products that seamlessly integrate with Gusto's larger People Platform, with a mix of digital and human supported solutions
- We help customers at numerous stages, from new employers who might be hiring their first team members and lack expertise and confidence all the way to growing enterprises
- By using Gusto’s HR Product suite, customers can avoid the need for complex and costly HRIS systems, avoid hiring expensive HR staff and ultimately realize peace of mind to confidently lead their teams within the platform they already use for Payroll and Benefits
- Our numerous products and services, some of which are not yet public, are designed to work together within the HR product team include:
- Applicant Tracking Systems
- Learning Management
- Performance Management
- Hiring Tools (Background Checks, Employee Handbook creation, Offer letters, etc.)
- Access to human support when needed
- Take ownership of the business and our HR product suite from end to end
- Create a long-term vision and strategy that defines the big HR problems we can solve well with durable competitive advantage
- Lead and develop a cross-functional team of Engineers, Product Managers, Designers, and Data Scientists (EPDD). Additionally, you will work closely with a team of HR specialists who work directly with customers
- Understand customer pain points, devise solutions, and then iterate through prototyping and frequent, successful product launches
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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