Account Manager, Amazon

AGS, NAMER, US, FIELD SALES, SSI, SMB, CE, MIDWEST

Salary not provided
Salesforce
Senior level
Chicago
Amazon

The largest online retailer and technology provider

Open for applications

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Open for applications

Salary not provided
Salesforce
Senior level
Chicago

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
  • Bachelor's degree or equivalent

Desirable

  • Experience with sales CRM tools such as Salesforce or similar software
  • Experience in engineering, computer science, or MIS
  • Experience driving new business in greenfield accounts at the C-suite level or equivalent

What the job involves

  • Utilize your technical sales background to strategically engage at the CXO level as well as with software developers and IT architects
  • Develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets
  • Seeking a self-starter to drive business outcomes for our customers
  • Drive revenue and increase market share in a defined set of accounts
  • Meet or exceed quarterly revenue targets
  • Develop and execute a plan to grow the AWS footprint within your set of accounts
  • Manage numerous accounts concurrently & strategically
  • Create & articulate compelling value propositions around AWS services
  • Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes
  • Maintain a robust sales pipeline
  • Work with partners to extend reach & drive adoption
  • Ensure customer satisfaction
  • As a Commercial Account Manager at AWS, you will have the exciting opportunity to directly impact the growth and shape of emerging technologies
  • Your responsibilities will include driving revenue, adoption, and market saturation in our largest and fastest growing mid & small market accounts
  • Early and continued cloud adoption is critical in enabling these customers to innovate at scale

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
  • Amazon Care's virtual services are available in all 50 states, and in-person care is active in Seattle, Washington, D.C., Arlington, Baltimore, Boston, Dallas, Austin, and Los Angeles, with 20+ more markets coming online in 2022 alone
  • 20 weeks of paid leave to birthing mothers and six weeks for parents who adopt

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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