Credit Risk Analytics Lead, OVO
£62-80k
Eligible for an on-target bonus of 15%
1+ day a week in office
Powering human progress with clean affordable energy for everyone
Open for applications
Powering human progress with clean affordable energy for everyone
1001+ employees
Open for applications
£62-80k
Eligible for an on-target bonus of 15%
1+ day a week in office
1001+ employees
Company mission
OVO is a leading energy technology company determined to create a world with clean, affordable energy for everyone. Using energy, technology and people power, the company is on a mission to lower its carbon emissions to zero by 2035, helping customers reduce theirs at the same time - they call this Plan Zero.
Role
Who you are
- Have experience building out credit risk and collections strategies within Utilities or Financial Services
- Approach everything with a data first approach and have experience utilising analytics to understand credit risk or collections performance
- Have hands on experience in core analysis technologies, with knowledge of SQL/ Big Query & Python
- Communicate clearly and deliver a succinct, confident message to a wide range of team members
- Have strong awareness of the economic climate and regulatory environment related to credit risk
- Are a proactive communicator and great at building relationships across the business
- Are comfortable at juggling multiple things at once! there will be a lot of variety
- Are passionate about improvement and getting things right for our customers. Proactively searching and discovering new opportunities to enhance our capabilities
- Love solving complex problems and making a difference through delivery
What the job involves
- Reporting to: Charlotte Bloor. Customer Balances & Vulnerability Director
- As Credit Risk Analytics Lead you’ll build and optimise credit risk capability at OVO, with a particular emphasis on balancing risk appetite and delivering good customer outcomes
- Overall management of policies and processes for managing credit risk assessments at the point of origination & data sharing with bureaus
- Unlock the power of bureau data to design scorecard models to optimise the evaluation of risk across the lifecycle
- Ensure that appropriate reporting, together with guardrails, is in place to monitor the effectiveness of strategies and flag risks appropriately
- Monitor, evaluate and analyse performance across the portfolio with clearly communicated conclusions & recommendations for improvement
- Responsible for establishing and monitoring the bad debt Key Performance Indicators (KPIs), ensuring that key KPIs remain within risk appetite and tolerances
- Partner with external bureaus, internal data and tech teams to develop the right data sets to inform a credit risk strategies, with innovative use of data analytics to understand customer situations, understand debt book forecasts and improve customer outcomes
- Provide leadership and mentorship of a team of credit risk analysts, fostering their professional growth and enhancing the team’s capabilities to meet the evolving needs of the business
Salary benchmarks
Our take
On average, home energy represents 26% of our carbon footprint. Ovo Energy wants to bring this to zero by providing cheaper, greener and simpler energy to customers. They are analysing meter data to deliver easy, personalised actions, turning electric vehicles into power stations with clever chargers, and building energy-efficient heaters. For households, their offering is organised into four different energy plans. that include interest rewards on energy credit balance.
In 2020, OVO completed the acquisition of SSE Energy Services' retail arm for £500 million, meaning that the challenger brand now has around 4 million customers in the UK.
While helping Ovo members halve their carbon footprints, the company is also working towards becoming a net zero carbon business by 2035. The challenges ahead for the company include encouraging consumer behaviour change, shifting towards subscription models for home energy use.
Freddie
Company Specialist
Insights
Many candidates hear
back within 2 weeks
42% female employees
14% employee growth in 12 months
Company
Employee endorsements
Inspiring mission
"The mission to provide Green energy to all customers, and to enable all our customers to start on a journey towards zero carbon living is written in..."
Funding (last 2 of 3 rounds)
Jul 2023
$261.1m
GROWTH EQUITY VC
Feb 2019
$261.1m
GROWTH EQUITY VC
Total funding: $562.6m
Company benefits
- Annual Discretionary Bonus
- 9% Flex Pay - extra on top of your core pay to use as you like. You can take it as cash, use as your pension contribution, or choose to spend it on a huge range of flex benefits (tech schemes, EV leasing and more!).
- Flexible / Remote Working
- Personal Development Allowances and Free Access to OVOLearn - our very own training platform
- 34 Days Holiday (including bank holidays)
- Health Insurance
- £400 OVO Energy Discount
Company values
- Find a better way - We always look for a better way, whether that’s by delivering a better service, employing brilliant people or improving our products and processes
- Do what's right - Being open, honest and fair is one of the values which applies to everything we do. We take pride in talking to our customers and delivering exceptional work
- Build something great - Simple solutions aren’t quick or easy to find. They take time and tenacity. Our people work to find an answer that helps us ‘build something great’
Company HQ
Redcliffe, Bristol, UK
Articles
Leadership
Stephen Fitzpatrick
(Founder)Founder of multiple electric technology companies.
David Buttress
(Chief Executive Officer)CEO of OVO, the UK’s 3rd largest energy supplier. Joined in May 2024.
Diversity & Inclusion at OVO
Alessandro Storer (Head of Inclusion & Belonging )
- We run inclusive training and unconscious bias workshops for employees and interviewers
- We provide mental health support, through different networks, having mental health first aiders within the business and running initiatives like our "wellbeing Wednesdays" to promote this.
- We have dedicated Early Years programmes with a focus on underrepresented groups, offering different training opportunities within the business.
- We invest in tools, like Textio, and focused I&D job boards to help us reduce bias in our job postings and recruitment activity.
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech at OVO by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within OVO and the wider community
- Within OVO we have multiple belonging networks and communities set up, to offer support and forums for everybody
- Read more about our commitments to improving Diversity & Inclusion at OVO in our linked belonging report
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