Fraud Agent, Wise

Salary not provided

30 USD/Hr

SQL
Junior and Mid level
Austin

1-5 days a week in office

Wise

Money without borders

Be an early applicant

Wise

Money without borders

1001+ employees

FintechB2CB2BPersonal financePaymentsForeign exchange

Be an early applicant

Salary not provided

30 USD/Hr

SQL
Junior and Mid level
Austin

1-5 days a week in office

1001+ employees

FintechB2CB2BPersonal financePaymentsForeign exchange

Company mission

We’re on a mission. And it’s money without borders. Instant, convenient, transparent and — eventually — free.

Role

Who you are

  • Your verbal and written English skills are excellent (second language knowledge is a plus)
  • You have experience in financial fraud, compliance, banking, KYC, or other related field
  • You have the ability to take charge in critical situations, find information, and make decisions based on findings
  • You're a proactive team player who knows how to prioritise work and is willing to get things done
  • You have skills to recognize patterns and an eye for detail, but also an ability to see the big picture and how the details fit together
  • Knowing SQL or any other BI tools is a plus
  • You are a data driven person
  • You’re flexible to work in shifts that include evenings, weekends, and public holidays

What the job involves

  • We’re looking for a Fraud Investigator to join our Fraud team in Austin! This role is a unique opportunity to have an impact on Wise’s mission, grow as a fraud expert and help save millions more people money
  • Review transactions flagged as suspicious and take appropriate action(s)
  • Perform due diligence checks on customers whose transactions are being reviewed
  • Provide assistance to other Wise teams
  • Communicate with other financial institutions and law enforcement
  • Work with the relevant parties to improve fraud detection rules and processes

Our take

Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.

Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. They've attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.

The challenge for Wise will be maintaining their edge and brand power in a market that's becoming increasingly crowded with new entrants (like Revolut and Monzo) and incumbents (traditional banks) trying to catch up. To do so, the company is ramping up its digital and marketing strategies, as well as pushing for further development of its existing products.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

38% employee growth in 12 months

Company

Employee endorsements

Flexible working

"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."

Funding (last 2 of 7 rounds)

Nov 2017

$280m

SERIES E

May 2016

$26m

SERIES D

Total funding: $396.4m

Company benefits

  • Medical Insurance
  • Health and Wellbeing Discounts
  • 25 days holiday (excl. bank holidays) + 3 Me Days
  • RSUs (Restricted Stock Units)
  • 6 Week Paid Sabbatical
  • Mobile Wiser - work remote for up to 90 days a year 🛫
  • Parental Leave
  • Pension and Retirement Plans
  • Plus Many More!

Company values

  • This isn’t just a job, we’re a revolution
  • We get it done
  • Customers > team > ego
  • No drama. Good karma.

Company HQ

London, UK

Leadership

Taavet Hinrikus

(Chairman)

Previously Director of Strategy for Skype.

Previously a Consultant at PwC and Manager at Deloitte.


People progressing

Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Diversity, Equity & Inclusion at Wise

  • Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
  • Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
  • Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
  • We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
  • DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
  • Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
  • Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability

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