Deal Desk Analyst, Chainguard
+ Equity
Software supply chain security company
Open for applications
Software supply chain security company
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To make the software supply chain secure by default.
Role
Who you are
- 2-3 years of Deal Desk and/or Order Management experience within an Enterprise SaaS/B2b environment
- Administrative experience with a CPQ and CLM tools a plus
- Understanding with Marketplace offerings through AWS, GCP, and Azure (nice to have)
- Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
- Highly organized, internal customer-focused and strong attention to detail
- Ability to multitask and prioritize at times of high volume, and have schedule flexibility during End of Month and End of Quarter
- Have an understanding of quote to cash process and sales contracts; proficient in identifying risks associated in deal terms and structures
- Ability to travel for QBRs (1x per quarter)
What the job involves
- Chainguard is looking for a Deal Desk Analyst who will be at the forefront of the company’s growth efforts working in close partnership with our Sales organization in the construct, review, and approval of business opportunities
- You will create scalable solutions that enable informed decision-making within our teams, and establish processes that ensure alignment with internal guidelines
- Deal Desk Management:
- Establish initial set of process documentation for deal desk operational workflows
- Provide end-to-end quote-to-signature support for Sales, including CPQ quote generation, assistance with pricing approvals, creation of order forms (OF) and ensuring accurate opportunity closure in company’s CRM (Salesforce)
- Manage the Company’s quote queue and approval workflows while maintaining high standards of organization and attention to detail
- Ensure forward deal momentum while providing excellent service to our Sales teams, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter end
- Provide business pricing strategies, product knowledge, and analytical support to Sales for large, complex or non-standard deals
- Systems Oversight:
- Administer the Company’s CPQ tool
- Ensuring high-standards of accuracy and hygiene across systems (CPQ, CLM, CRM)
- Drive Order Management to ensure seamless tracking of products across all internal systems
- Collaborate with CS Operations on customer entitlement and fulfillment reporting
- Process Ownership and CFT Collaboration:
- Identify, evaluate, and meticulously document Deal Desk process and procedure, while enabling stakeholders along the way.Cultivate strong relationships with Sales, Finance, Legal, and other cross-functional teams, acting as a key liaison for deal-related matters
Our take
Developers rely on open source code and apps in their day to day work, but when the provenance of the code is unknown this creates potential weaknesses that cybercriminals can exploit. Chainguard exists to build security into the coding supply chain by making it possible for companies to enforce security policies based on auditable signatures baked into the code, and by providing a security-first set of container images with no known vulnerabilities for cloud app developers.
In the wake of huge cyber attacks like the Log4j vulnerability and Solarwinds breach, software supply chain security has been an area of major focus for startups hoping to solve problems in this sector. However, most of these focus on scanning and detection of threats. Chainguard's approach comes from the other end of the process, focusing on building security into the software itself.
Built by former Google engineers, Chainguard is aware of the existing workload (and oversized toolkit) of software developers and so is designed to be easily installed and to integrate with existing automation systems like Terraform.
Chainguard completed a Series A funding round led by Sequoia Capital in mid-2022. It is using this funding to develop its product and hire additional talent. It is also investing in open-source projects aligned with its mission and establishing a free education program to teach developers about supply chain security.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
55% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2024
$140m
SERIES C
Nov 2023
$61m
SERIES B
Total funding: $256m
Company benefits
- Equity/stock options
- Unlimited PTO
- Remote work with flexible coworking and team meetup opportunities
- Home office and internet stipend
- 100% health/dental/vision insurance coverage for you and your family
Company values
- Fun. Everything goes easier when we’re having fun! We do serious work, but we try not to take ourselves too seriously
- We have a Bias for Action. We’re a startup and we need to move fast. Speed is our friend!
- We are Customer Obsessed. We intently listen to their needs and value their feedback
- Open Source Excellence is key. OSS is a component of every software supply chain, and OSS is required to improve supply chain security
- Trust and Reputation. This one has two parts! We’re a security company, and our reputation is critical. Also, we hire great team members and trust them to do their work. We’re transparent with data, news, and decisions, to empower our team members to make the correct decisions
Company HQ
Everest, Kirkland, WA
Articles
Leadership
Dan Lorenc
(Co-founder & CEO)Before co-founding Chainguard was a Software Engineer at Google, Disqus and Microsoft.
Kim Lewandowski
(Co-founder & Head of Product)Prior to co-founding Chainguard was a Product Manager with Google. Before that was the Head of Product & Engineering at Brit + Co and the founder of Spotwag.
Matthew Moore
(Co-founder & CTO)Was a Software Engineer at VMware, Google and Microsoft.
Ville Aikas
(Co-founder)Was a Senior Staff Engineer at VMware and a Software Engineer for Google and the University of Washingtom. Was previously Owner at VA Systems.
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