Senior Manager of Specialist Solutions Architects, Amazon

GTM, Data & AI, UKI

Salary not provided
AWS
GCP
Azure
Senior and Expert level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
AWS
GCP
Azure
Senior and Expert level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.

Role

Who you are

  • Bachelor's degree
  • Experience in management of technical, enterprise customer facing resources or equivalent
  • Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc
  • Experience in infrastructure architecture, database architecture and networking

Desirable

  • Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

What the job involves

  • The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers, including public sector
  • We work backwards from our customers’ most complex, business-critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses
  • WWSO teams include technical business development, specialist, and technical solutions architecture
  • As part of WWSO, you'll provide expertise across the entire customer life cycle, from accelerating the adoption of established businesses to developing ideas for new services
  • We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam
  • AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector
  • Manage a team of SSAs for Data and AI
  • Interact at the CxO/VP level, as well as developers and technical architects, to develop pipeline, secure lighthouse customers, drive top-line-revenue, and explore strategic partnerships
  • Develop and deploy sales motions and programs that leverage Field Sales teams, as well as technology and consulting partner channels
  • Collaborate with the Service and Technical teams to create solutions that solve customer problems, including reference architectures, patterns, automation, release plan
  • Collaborate with Marketing to develop and align digital marketing campaigns to drive awareness and demand
  • Technical Thought Leadership
  • Hire, on-board, train, and develop new Specialist Solution Architects
  • Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Guide your team to find ways to scale tech knowledge via products, programs, and the AWS Field
  • Capture and share best-practice knowledge amongst the AWS SA community
  • Guide and motivate the development of whitepapers, datasheets, and other high-value customer facing guidance and best practices
  • Become a trusted advisor within customer accounts to enable them to be “Cloud advocates”
  • Act as a conduit and liaison between customers, service engineering teams and support

Salary benchmarks

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Company benefits

  • Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
  • Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
  • Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
  • Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
  • Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
  • Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
  • Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer

Company values

  • Customer obsession rather than competitor focus
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Company HQ

South Lake Union, Seattle, WA

Founders

Jeff Bezos

(Executive Chairman)

Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.

Andy Jassy

(President & CEO (not founder))

Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.

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