Senior Product Manager, eBay
KYC and ID Verify
$149.2-234.8k
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
$149.2-234.8k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 7 to 9 years’ experience in product management or software development in Identity Verification, Know Your Customer (KYC) and Embedded Finance Ecosystems at a global financial services or eCommerce platform
- Passion, and a consistent track record, for delivering intuitive experiences that delight users
- Strong analytical abilities skills to dimension impact, experience in translating complex business issues into clear goals and product requirements
- Clear communication skills and ability to translate how technology unlocks customer and business value, across early concepts to full product launch plans to your team, partner domains, and leadership audiences
- Experience working with international markets and in developing platforms at scale across global regions with a strong technical background to understand and contribute product insights in evolution of a platform
- Strong drive and curiosity to create new ideas, find opportunities and create vision to drive the business forward
What the job involves
- EBay is looking for an experienced Senior Product Manager to help design, shape, and drive product solutions for eBay's Know Your Customer (KYC) and Identity Verification Platform
- The Sr. PM will drive evolving a global platform with local nuance, verifying our users for compliance, trust and regulatory use cases while enhancing our customer experiences and improving automated pass rates with an eye on the evolving Identity Verification landscape
- This role will actively support the evolution of KYC as part of Compliance as a Service, partnering with our broader ecosystem of marketplaces that are part of eBay
- Lead: Define customer centric product vision and measurable impact to align roadmaps across key focus areas. Clearly set the product prioritization and use cases finding the right balance of near-term deliverables and longer-term investment in platform capabilities
- Partner: Align with team members in Policy, Decision Science, Rule writers, and Operations to ensure that the platform is evolving to meet key customer and business needs across use cases, user journeys and global markets. Develop expertise on the intersection of partner platforms to unlock new use cases at scale
- Implement: Close partnership with Engineering and Design on customer experience and scalability to optimally influence product design through innovative and scalable solutions
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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