UX Researcher, Second Front Systems
+ Equity
More information about location
Security software solutions company
Open for applications
Security software solutions company
101-200 employees
Open for applications
+ Equity
More information about location
101-200 employees
Company mission
To accelerate the delivery of emerging technologies to U.S. and Allied warfighters.
Role
Who you are
- You’ve conducted comprehensive research in compliance and security domains
- At least three years of experience conducting research in a product team, working directly with customers
- Maintain professionalism while conducting research and communicating with customers, prospects, and industry leaders/experts
- Comfortable with both qualitative and quantitative methodologies, and know when to apply them
- Experience with both moderated and unmoderated remote testing methodologies
- You present research insights and recommendations clearly and confidently, regardless of audience
- You think about the value of research in terms of product development and outcomes
- Ability to work independently and hit deliverables and deadlines with limited oversight
- Ability to navigate ambiguity and chaos in a fast paced, high growth environment
Desirable
- Undergraduate degree in Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
- Experience with mixed-method research
- Have a strong interest in matters of national security
- Have an inquisitive mindset, ready to learn about and explore new concepts
What the job involves
- As a UX Researcher, you will partner with other UX Researchers, Product Designers, Product Managers, Engineers, and our community to identify areas of improvement and opportunities for exploration
- You’ll collaborate on testing concepts during development and evaluating products and services post-launch
- Your insights will play a crucial role in enhancing our products and shaping our research practices at Second Front
- Plan and facilitate multiple UX research projects across projects to help us build new features, validate new concepts, and iterate on existing ones
- Determine appropriate research methods and handle the end-to-end logistics of scoping, recruiting, and execution for your research projects
- Communicate both tactical and strategic insights and recommendations in a consumable, engaging way using artifacts, such as reports, journey maps, personas, wireframes and other formats that guide our team towards a delightful user experience
- Work with Product Managers and Designers to define your research roadmap by proposing and triaging research requests, aligning on what is the highest priority
- Advocate for user needs throughout the product development process
Our take
It goes without saying that national security is of extremely high importance and billions of relevant currencies are fuelled into achieving the highest standards each year. Second Front Systems fast-tracks government access to disruptive, commercially-proven, SaaS applications for national security missions.
Founded in 2014 by two former U.S. Marines, they used experience of outdated technology and systems to power the company's national security mission. Since its founding, Second Front has developed a DevSecOps platform and several AWS GovCloud solutions.
2023-24 funding rounds mean the company can now look to expand into the UK market and position its DevSecOps platform Game Warden as a software bridge between the two nations. The current operations and software used by the two countries are not matched and this ironing out could be transformational for the progress of joint security. The company is described as a market leader and it’s clear it is making huge progress in sectors of great importance.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2024
$70m
SERIES C
Nov 2023
$40m
SERIES B
Total funding: $152.1m
Company benefits
- Health - Receive medical, dental, and vision coverage with a significant company contribution to premiums for both the employee and family members. Additionally, wellness services are provided for physical exercise through ClassPass and mental health through Talkspace.
- 401k - We offer a 401k program with a range of high-quality investment options. Your eligibility begins after 90 days and the company makes an automatic 3% monthly contribution regardless of how much you contribute from your salary.
- Health - Receive medical, dental, and vision coverage with a significant company contribution to premiums for both the employee and family members. Additionally, wellness services are provided for physical exercise through ClassPass and mental health through Talkspace.
- Equity - Gain ownership in the company as you work to grow it alongside your teammates with our equity incentive plan managed through Carta. As the company’s success grows, yours will too
- Additional Benefits (Company Funded) - Life Insurance Short-Term Disability Long-Term Disability
- Work From Anywhere - We operate as a remote-first and collaboration-driven company with operations that span the globe. We ensure you have access to the best tools to do your job from home and provide an annual office stipend.
- Flexible PTO - We provide flexible time off, recognise 11 federal holidays, and offer 12 weeks of parental leave.
- Professional Development - We value your drive to grow and provide an annual stipend for self-directed professional development.
Company HQ
Trolley Square, Wilmington, DE
Articles
Leadership
Tyler Sweatt
(CEO (not founder))Currently Partner at the Silicon Valley Defense Group, Technical Advisor at Pallas Advisors, Advisory Board Member at Calypso AI and Advisor at GovCity.
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