Senior Solutions Marketing Manager, PagerDuty
Public Sector
$142-221k
Digital operations management platform
Open for applications
Digital operations management platform
1001+ employees
Open for applications
$142-221k
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- The ideal candidate possesses a deep understanding of the federal market and FedRAMP, the ability to translate technical solutions into compelling content, and a strategic mindset to enhance PagerDuty’s presence and influence
- 7+ years of experience in product or solutions marketing for SaaS-based or software businesses, preferably focused on the public sector or federal market
- Proven experience in developing and executing successful GTM strategies for complex federal sales cycles
- Strong understanding of federal government procurement processes and regulations
- Expertise in FedRAMP requirements and processes
Desirable
- Excellent written and verbal communication skills
- Strong project management skills with the ability to handle multiple projects simultaneously
- Proven background building a program from the ground up
- Analytical mindset with the ability to interpret data and make informed decisions
- Creative thinking and problem-solving abilities
- Strong attention to detail and organizational skills
- Bachelor's degree in Marketing, Communications, Business, or a related field (preferred, but not required)
What the job involves
- As a Sr. Solutions Marketing Manager, Public Sector, you will develop and execute a comprehensive go-to-market strategy to effectively promote our solutions within the federal government
- This is an exciting opportunity to help build our business from the ground up in the public sector industry
- Develop and drive clear and compelling messaging and positioning that differentiates our solutions in the federal market
- Develop and successfully implement a robust content strategy; craft and communicate compelling content (white papers, case studies, blog posts, infographics and more) that resonate with federal audiences and highlight the value and impact of our solutions
- Train internal sales teams and enable key partners on key messaging and positioning to ensure alignment and effectiveness in communications
- Representing the team, work closely with product management, sales, subject matter experts and other internal teams to gather insights, influence messaging and ensure content aligns with product features and benefits
- Work closely and build trust with key partners, including government contractors, system integrators, and resellers, at all leadership levels, to develop joint marketing strategies and collateral that enhance product visibility and reach within the federal market
- Create clearly defined metrics for success
- Act as a team champion to drive results across the team, providing coaching and guidance to others
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
39% female employees
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.6m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company values
- Champion the customer - We put users first, make it easy, and build great products.
- Run together - We create belonging, deepen bonds, and team up.
- Ack and own - We see opportunities, make it yours, and do right.
- Take the lead - We disrupt more, improve everywhere, and learn forever.
- Bring your self - We earn trust, are present, and have heart.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Alex Solomon
(GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
People progressing
Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive
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