• This is a great opportunity for a highly-organized, self-motivated individual to join a rapidly growing division within Healthie
• Track Record of Success: 2-4 years of experience in sales or partnerships with a history of meeting or exceeding quotas
• Industry Expertise: Experience in digital health/health-tech, including knowledge of provider-facing tools
• Technical Knowledge: Basic understanding of APIs and technical concepts
• Project Management: Strong skills in managing projects to ensure smooth roll-out of new partners
• Cross-Functional Collaboration: Experience working with Customer Success Managers to identify opportunities for partners
• Documentation Skills: Excellent communication, collaboration, and interpersonal skills with experience in creating internal documentation
• Analytical Skills: Strong problem-solving and analytical abilities
• People-Oriented Leadership: Care deeply about colleagues, customers, and everyone around you; lead with influence rather than authority
• Communication Skills: Exceptional written and verbal communication abilities
• Execution Focus: Demonstrated grit and a bias towards action, ensuring tasks are completed efficiently and effectively
• Mission-Driven: Passionate about healthcare and committed to improving patient outcomes and experiences
• Values Alignment: Embody Healthie’s values of Respect, Reliability, and Resilience in your work

Desirable

• The Partnerships Development Manager will be responsible for shepherding interested Harbor app developers through our enrollment and implementation process
• You’ll be hands on building consultative relationships with partners interested in developing on Healthie’s API to support our customers, and ensuring that agreements meet Healthie’s requirements as an ONC-Certified EHR
• You’ll ensure that prospective partners will be good fits for Healthie’s Harbor and provide beneficial tooling for our customers, and work closely with Healthie’s business and R&D teams to ensure a seamless Harbor partner experience
• Reporting to our Director of Marketplace
• Onboard new partners to Healthie’s Harbor, which importantly consists of prioritizing categories of prospective vendors that our customers are asking for, and developing an advanced understanding of Information blocking regulations to inform agreements and recommend
• Ensure that newly-joined Harbor Partners understand Healthie’s API documentation, build integrations in strategically beneficial ways to support our customers
• Continue to optimize Healthie’s Harbor Partner Program to ensure that Partners are successful
• Interface with our customers along with their Customer Success Managers to identify potential solutions that new Harbor partners can solve
• Proactively engage with prospective Harbor Partners that Healthie customers are requesting solutions for
• Collaborate with internal teams, including Sales, Success, Support, and Engineering to identify product gaps that can be solved by third-party partners
• Work with the Manager of Partner Success to identify opportunities to enhance the partner onboarding experience
• Identify opportunities for Healthie product development to create a better development experience for our partners
• Ensure a healthy and growing ecosystem by meeting quarterly and annual KRs and KPIs for partner acquisition
• Helping our providers and patients’ data get to where it needs to be
• At 3 months, success in the role looks like:
• Owning the partnership acquisition process from start to finish
• Signing up new partners every week or close to it
• Developing deep knowledge of anti-kickback and information blocking laws
• Identifying areas of marketing opportunity among partners
• High internal satisfaction with new partners we’ve brought on
• Positive feedback from team members and peer management
• Build rapport with cross-functional teams (success, support, sales)
• Support cross-functional teams by regularly joining customer facing calls
• Meeting department-level and individual-level OKRs and KPIs for partner sign-ups and utilization

• Resume Screen
• Initial Interview- Director of Talent (15 minutes)
• Hiring Manager Interview (20 minutes)
• Peer Interview (20 minutes)
• Executive Interview (20 minutes)
• Reference Check