Product Manager, Lyft
Pickup Experiences
$144-180k
More information about location
3 days a week in office
Ride sharing company
Job no longer available
Ride sharing company
1001+ employees
Job no longer available
$144-180k
More information about location
3 days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 5+ years of product management experience, ideally consumer-facing
- Experience using data-driven insights and user research to build better products
- Have shipped products in deeply technical & analytical domains - able to use data and experimentation to guide a large cross-functional team towards a long-term vision
- Be detail-oriented and able to dive deep into complex technical concepts, but also abstract them to executive stakeholders
- Maintain a strong POV on what to build for our customers, amidst many different stakeholders with different goals and world-class scientists + engineers on the team
- Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users; and to the company leadership
- Ability to conceptualize, manage and prioritize multiple projects for stakeholders
What the job involves
- This role is focused on reimagining the end to end pickup experience – enabling Riders and Drivers to safely and seamlessly rendezvous at the correct pickup spot
- In this role on the Mapping team, you will tackle all of these challenges and more, with end to end ownership over the full ride pickup experience from data quality to backend services to frontend app UX
- This role has the potential to positively impact millions of Riders and Drivers every day by building a seamless and safe pickup experience for every ride
- Build deep customer empathy for the Rideshare pickup experience – through user research, data analysis, and real-world usage of the Lyft platform
- Understand Lyft's strategic and competitive position. Set your team's goals and success metrics that align with Lyft's mission and drive maximum impact based on data analysis, market research and usability studies
- Build a product roadmap to achieve your goals and lead a core team of engineers, designers, data scientists, and marketers to execute on it
- Clearly communicate roadmaps, priorities, experiments, and decisions across a wide spectrum of audiences from partner teams to executive levels
- Completely own your team’s products – existing or new – from ideation, through development, launch, growth, and maintenance
Otta's take
Xav Kearney
CTO of Otta
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Insights
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Articles
Founders
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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