• J.D. from an accredited law school, membership in at least one state bar, and ability to practice in the jurisdiction in which this position is located, including as registered in-house counsel
• 7+ years litigation experience, which can be combined time at a top law firm and in-house at a company with relevant experience
• Experience with complex litigation, with a high priority for experience in areas impacting high technology companies, such as privacy, data security, commercial litigation, and policy enforcement
• Demonstrated record of success strategizing, managing and negotiating complex disputes to successful resolution
• Excellent drafting, written, and verbal communication skills and ability provide practical guidance in ambiguous scenarios
• Proven ability to provide entrepreneurial, quick-thinking, concise, pragmatic, business-oriented advice and to properly balance legal risks with business objectives
• Great judgment, clear and concise communication, and a desire to drive matters to a conclusion; and
• Sense of humor and, especially, curiosity - you’ll never stop learning!

Desirable

• This position is needed to manage our active docket of threatened and actual litigation, work with the business to solve problems and resolve disputes, and respond to private and governmental subpoenas and investigative matters
• We are looking for a savvy general litigator to join our high-performing team of lawyers and paralegals
• In this role, you’ll handle a broad range of litigation and pre-litigation matters and assess and mitigate the risk from claims of all kinds that threaten, or impact, all of our business units. It’s a broad - and exciting - role!
• Manage Twilio’s response to threatened and actual commercial, IP, and bankruptcy litigation, including:
• Collaborating with in-house product and business leaders to develop a strategy for resolving disputes quickly and effectively
• Advising business leaders and stakeholders on litigation risks and strategy
• Working with our in-house eDiscovery team to gather, review and analyze relevant documents; and
• Selecting and closely managing outside counsel where necessary
• Handle responses to demand letters, discovery demands, and third party subpoenas (including government investigative demands), often drafting responses and negotiating directly on behalf of Twilio
• Closely collaborate with our policy compliance teams as they enforce Twilio’s rules on acceptable use of our communications platform
• Partner with our Commercial Legal team to review and revise our contracts in response to the changing legal landscape, and advise on negotiations
• Partner with our Privacy Legal team to manage Twilio’s response to cybersecurity incidents
• Develop policies and processes enabling the Litigation team and our business colleagues to handle recurring issues in a principled, effective, and efficient manner
• Bring a great sense of humor and keen practical judgment to this fast-paced environment, helping our internal clients, including legal team colleagues, spot issues and drive them to resolution