Senior Data Analyst, Relay

• You love working and thrive in a dynamic company that is growing fast!
• You’re excited to join the team early, and help define our data-led culture, tech-stack and best practices
• You’re an independent and proactive worker team player, excited to learn from and share knowledge with others in the data team and wider business
• You’re great with stakeholders
• You have a curious mind and love problem-solving
• You are highly organised, detail-oriented, and able to manage multiple projects and priorities in a challenging start-up environment
• Have a degree or equivalent experience in a quantitative or applied discipline
• 3+ years experience as a data analyst or another relevant role
• Proven theoretical knowledge and application of advanced analytics and statistics to real-world or business problems that derive actionable insights and recommendations
• Proficiency in SQL, data visualisation (e.g. Tableau, PowerBI, Looker, analytical tools and/or relevant programming languages (Python preferred)
• Excellent communication and people skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience working in delivery or logistics companies is a benefit, but not essential

• We are investing heavily in our data team, and are looking for a motivated (mid-level to senior-level) Business Intelligence Analyst to work closely with business leaders to provide actionable insights and strategic guidance, to accelerate our growth, create efficiencies and maximise our profits
• Work closely with operational teams to inform, automate and optimise decision making, using data and advanced analytics & statistics to inform the strategic direction of the team and company
• Collaborate with Data Scientists to support the maintenance, and guide the development of key data products used in the business (e.g. forecasts, optimisation algorithms, predictive models)
• Design experiments and measure the impact of process changes
• Provide structure and challenge to core business problems
• Develop and maintain dashboards for key operations enabling daily monitoring and diagnostics
• Design and implement descriptive data products that enable targeted action
• Work alongside our engineering team to surface accurate and well-structured data to enable your analysis and reporting
• Define best practices in analytics, data visualisation and dashboarding, joining the data team in educating Relay’s ‘citizen data analysts’ to ensure rigour across the company
• Get hands on! You will see the results of your analysis in action by spending time at our sortation warehouse and delivering parcels

• Hybrid remote work (3 days/week in the office)
• Cool co-working office in the heart of Shoreditch
• Competitive equity and compensation package, and culture of recognition
• 25 Days Holiday (plus bank holidays)
• Monthly social events - from Crystal Maze escape rooms to pottery painting and life-size Monopoly! We also have an annual off-site where we all get together in person to celebrate our wins and plan for more success in a relaxed environment.
• Unlimited free snacks and drinks in the office (all the Dash water you can drink, a whole cupboard full of nibbles, plus we have wonderful coffee machines!)
• Contributory pension
• Perks At Work discount scheme - online shopping discounts, cheap cinema tickets, money off holidays and so much more!
• Free membership of the gym in our co-working space

Total funding: $45m

In recent years, e-commerce has grown considerably. Despite this, the retail sector is still in the early innings of digital disruption in the US and the UK (especially when compared to more digitally mature markets such as China).