User Risk Standards Strategist, Stripe

$130-195k

+ Equity + Bonus

Senior and Expert level
Remote in US
San Francisco Bay Area
Toronto

More information about location

Stripe

A financial infrastructure platform for businesses

Open for applications

Stripe

A financial infrastructure platform for businesses

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Open for applications

$130-195k

+ Equity + Bonus

Senior and Expert level
Remote in US
San Francisco Bay Area
Toronto

More information about location

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Company mission

To increase the GDP of the internet

Role

Who you are

  • We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience
  • 6+ years of professional experience, preferably in Financial Services, Payments or fintech industries
  • 5+ years experience in a related role (risk, compliance and/or product enablement)
  • Experience in developing risk solutions and strategies and working with technical (product and engineering) and operational teams
  • Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
  • Exceptional collaboration and communication skills, with an ability to influence stakeholders across functions and borders, while remaining calm and responsive under pressure
  • Strong analytical and problem solving skills
  • A results- and action-oriented mindset and the ability to lead and motivate others
  • The ability to take ownership, be accountable, and drive towards ambitious goals
  • Comfort operating in an ambiguous and quickly changing environment with shifting priorities (this is a must!)
  • Previous experience working in the financial or tech sectors, particularly within a risk management or revenue enablement function
  • Proficiency in one of the following:

Desirable

  • Card network rules and regulations
  • Merchant acquiring rules and regulations
  • KYC/KYB, AML OFAC compliance
  • Experience overseeing execution and delivery of programs/projects. Ability to take complex issues and turn them into actionable next steps
  • SQL proficiency
  • Advanced degree in law, business, policy or other related field

What the job involves

  • As part of the User Risk Advisory team, you will protect and advance Stripe’s business, brand and mission, by deploying industry-leading policies that instill user and partner trust in Stripe, while enabling business growth
  • As a member of this team, you will have a deep understanding of Stripe’s risk policies, which include areas such as partnerships, regulatory, credit, and fraud risks
  • You will provide expert guidance to the business and to our most strategic customers in navigating complex areas to enable product launches and increase revenue
  • Drive risk policy strategy for company-level strategic initiatives, including partnering with Stripe’s largest users to align on joint priorities, design policy roadmaps, and advise on risk best practices
  • Partner with cross functional stakeholders - including Sales, Partnerships, Legal, Financial Crimes, Engineering, and Data Science - to identify and build effective risk mitigations
  • Assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth. Perform analysis and research to inform decision-making, and improve observability in partnership with the Data Science team
  • Represent Stripe in external engagements with our most critical partners and customers
  • Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper focused on a positive user experience
  • Challenge the status quo and provide multiple alternative solutions and key execution criteria
  • Continue learning about the payments space through industry engagement and independent research, and scale your knowledge to others
  • Execute special projects/ad hoc analyses, as initiatives, products, risks, and opportunities are constantly evolving

Our take

Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.

More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.

To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-5% employee growth in 12 months

Company

Funding (last 2 of 13 rounds)

Mar 2023

$6.5bn

GROWTH EQUITY VC

Mar 2021

$600m

SERIES H

Total funding: $8.7bn

Company benefits

  • Unlimited paid time off policy
  • Work from home opportunities
  • Comprehensive mental, physical and medical health plans
  • Fertility benefits and parental leave

Company values

  • Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
  • An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
  • Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
  • Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.

Company HQ

SoMa, San Francisco, CA

Founders

Patrick Collison

(Content Strategist)

Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.

John Collison

(President)

Studied at Harvard but dropped out to found Stripe.

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