Account Manager SaaS, Tyk
EMEA
+ Employee share scheme
More information about location
Open-source API gateway & API management platform
Job no longer available
Open-source API gateway & API management platform
101-200 employees
Job no longer available
+ Employee share scheme
More information about location
101-200 employees
Company mission
Tyk's mission is to connect every system in the world through finely-tooled, performant engineering. Tyk is an open-source API Gateway that is fast, scalable and modern.
Role
Who you are
- Experience with a technical product set
- Willingness to learn and grow in the account management domain
- Interest in digital technologies, software development, and web technologies
- Strong communication skills and a desire to gather and understand business requirements
- Working knowledge of Project Management and Process Improvement
- Strong communication and presentation skills, excellent English (written and verbal), and confidence in presenting
- Ability to gather and understand business requirements, working with the post-sales teams to develop proposals that align with client needs
- Strong problem-solving skills and a willingness to dive into tasks to get the job done
- Entrepreneurial mindset, contributing to the rapid growth and development of new markets
What the job involves
- We’re looking for an Account Manager for our EMEA region client base, this role would own client and partner relationship management, and expand opportunities while implementing best practices
- Scheduling and conducting meetings, client visits, and remote video calls to introduce Tyk to our customers
- Developing and implementing account plans aligned with the clients' goals and overall business strategy to identify growth and expansion opportunities
- Qualifying upselling/cross-selling opportunities by asking high-level technical and business-related questions, and prioritising opportunities effectively
- Manage the renewal process for existing accounts, ensuring a seamless and positive experience
- Identify cross-sell and upsell opportunities within existing accounts, working collaboratively with customers to expand their use of Tyk and increase revenue
- Maintaining an up-to-date sales pipeline in CRM, generating quotations and invoices as needed
- Collaborating with Solution Architects and product teams to review opportunities and resolve technical queries from initial onboarding to Go Live and beyond
- Working closely with the Marketing team to identify and plan campaigns relevant to the business
- Ability to travel if needed and comply with the company’s travel policy, engaging with clients in-person to build relationships and awareness of Tyk within our accounts
Salary benchmarks
Our take
Tyk provides an API management platform that allows companies to share data securely with third parties, allowing them to sell their services through non-direct channels.
The API gateway and management platform serves as a management and security layer between APIs, to make it easier for businesses to harness their power on a huge scale. Product acts as a security layer between the organisation’s API and those who require access to it.
The company powers millions of transactions per day, for thousands of organisations including AXA, Cisco, Trip Advisor, Starbucks, Domino’s, Sephora and the UK Ministry of Justice.
The company used its 2021 funding to accelerate the growth of its API management platform, particularly around the GraphQL-focused Universal Data Graph product.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
38% female employees
-10% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$35m
SERIES B
Apr 2019
$5.3m
SERIES A
Total funding: $40.3m
Company benefits
- Everyone has unlimited paid holiday
- We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
- Employee share scheme
- Generous maternity and paternity leave
- Company retreats
Company HQ
Shoreditch, London
Articles
Founders
Martin Buhr
(CEO)Previously Head of Technology and Product Development at Lucky Voice for 3 years and Technical Architect at LBi for 1 year
People progressing
Joined as Lead Engineer, promoted to Head Of Engineering after 3 years
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