Senior People Partner, Dojo

12 month Fixed-Term Contract

Salary not provided
Senior level
London

3-4 days a week in office

Dojo

Card payment solutions for UK businesses

Job no longer available

Dojo

Card payment solutions for UK businesses

1001+ employees

FintechB2CB2BPayments

Job no longer available

Salary not provided
Senior level
London

3-4 days a week in office

1001+ employees

FintechB2CB2BPayments

Company mission

To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.

Role

Who you are

  • Experience in a strategic HR role, working directly with senior-level management - comfortable and confident collaborating closely with a wide variety of stakeholders and building on ideas to get even better co created solutions
  • Experience partnering ideally with Group Functions teams. International expansion experience would be a big plus
  • Practical employment law experience gained within countries we are expanding would be a plus (Ireland, Italy, Spain, France etc.)
  • Forward-thinking relationship builder, coach and advisor, willing and confident to challenge the status quo or a people leader’s approach!
  • Strategic thinking and analytical skills to help you design and deliver people plans which align to the business goals
  • A collaborate and genuine partner approach which will help you build strong, authentic relationships with business leaders and key partners in the centres of expertise
  • Comfort with ambiguity and a fast paced environment - not all of our problems are defined, nor all our processes built out and things change quickly
  • A practical ‘hands on’ approach and happy to roll up your sleeves
  • You have high curiosity and are a self starter, with a proactive can-do attitude
  • Strong HR expertise, preferably a relevant HR degree or Chartered CIPD qualified
  • Experience in a fast-growth scale up would be great, but isn’t a must!

What the job involves

  • We are looking for a Senior People Partner to join our team, reporting to the Director of People Partnering
  • You will be a trusted strategic advisor and coach to our Group Functions (Finance, People, Risk and Legal & Compliance) - partnering up to and including C suite level
  • You’ll understand the critical business priorities, build organisational and people capability, and partner with business leaders and centres of expertise to identify, develop and deliver People initiatives that support the business as it continues to scale-up whilst fostering our unique and special culture
  • Our people are our customers and so, we should always be adding value at every step of their journey with us. At Dojo, we constantly iterate - listening closely to our customers and making improvements based on their feedback, that’s no different with our people internally
  • Be a trusted advisor to our leaders - provide expert advice, challenge, guidance and coaching in all aspects of HR - equipping our leaders with the right skills and behaviours to lead their business and teams through growth and change
  • Considering business priorities and needs, you’ll anticipate the needs of your stakeholders, diagnose problems, identify and drive appropriate solutions
  • Support workforce planning - identify gaps, issues and areas for improvement within the org design and effectiveness- query new roles as they arise, question where they fit in and ensure all headcount plans are carried out to plan. Lead discussions with data, formulating insights and recommendations to inform and drive ad-hoc projects related to org design and other people change processes
  • Use people data to identify problems before they emerge (e.g. engagement survey, performance or attrition metrics) and work together with your stakeholders to formulate and implement solutions and measure their impact
  • Partner closely with the People teams centres of expertise (Talent Acquisition, Talent Development and Reward/People Ops) to ensure we’re delivering the right and most valuable initiatives across the employee lifecycle, including performance management, compensation, leadership development, total rewards, culture & engagement and diversity, equity & inclusion
  • Support people leaders and our Advisor team with more complex employee relations cases providing practical and flexible solutions whilst always ensuring a fair and consistent approach
  • Foster diversity, equity and inclusion - helping to build diversity, community, cohesion and a sense of belonging in everything we do - challenge and support leaders and people team to ensure all initiatives are embodying DEI
  • Support on any other people team work streams and ad hoc projects as needed

Salary benchmarks

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Insights

41% female employees

21% employee growth in 12 months

Company

Company benefits

  • For your health: All employees are eligible for at least ‘single’ cover, fully-funded healthcare insurance with Vitality
  • For your growth: With a Talent Development team passionate about mentoring and internal mobility, we take your career as seriously as you do
  • For your wallet: Current enrollment contributions for employees is 5%, and employer is 3%. After you’ve been with us for five years, the employer % moves to 5%
  • For your mind: Keep your head in check with Spill, our new wellbeing service. It can help you feel at your best, every day
  • For your circle: Get together with social clubs, annual celebrations, on-site fitness classes, cook-a-longs, slack channels and more
  • or your commute: We’ll help you keep your travel costs down with a loan for your season ticket or the Cycle to Work scheme
  • For your family: Six months full paid maternity and 10 weeks baby bonding leave – our mat and pat schemes are some of the best in the business
  • For your getaways: From day one you’ll have 25 days of holiday (plus bank holidays), and that’ll increase by a day per year until you’ve got 30 days

Our take

Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.

Its customer first strategy has made it a market leader, meaning it is handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and has even opened offices throughout the UK. On top of that, the company has become profitable, and is now looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.

The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo has not only established a foothold but has managed to grow its small business clientele over the years. It has set itself apart with its customer-first approach, building its product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle