Site Reliability Engineering/Platform Engineer, Burq
+ Equity
On-demand delivery services
Open for applications
On-demand delivery services
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To turn the complex process of offering delivery into a simple turnkey solution.
Role
Who you are
- Proficiency in application and infra monitoring, using tools such as DataDog, Grafana, and Sentry. We expect you to drive organizational best practice on service instrumentation and alerting
- Experience managing and maintaining foundational services such as MySQL, SQS, Kafka, Redis, etc. You don't need to be an expert in all of them. However, you need to know enough to ramp up quickly and triage production issues involving these services
- Experience in Node.js and commitment to becoming an expert in managing Node processes. You should have no problem reading and contributing to application code, as well as understanding Node performance characteristics and common issues
- Proven experience in operating Docker-based containers on AWS using terraform
- Solid understanding of continuous integration, continuous delivery, microservices architecture, and infrastructure as code
- Ownership and strategic vision to chart your own roadmap. You will work with various stakeholders (including application devs, devops, and engineering/product leads) to identify different types of platform risks, prioritize them, and ensure timely mitigation before the risks turn into incidents
What the job involves
- You will be working together with engineers to ensure the critical success of the scaling and growth of the software platform and transform the way businesses offer on-demand & same-day delivery
- You will be part of an emerging team that is building a product to power millions of businesses with their delivery needs
- Investigate random ECS container crushes in production both in the infra layer and application layer, and identify issues such as problematic Docker image layering, insufficient infrastructure provisioning, and application issues in Node.js
- Lead automation efforts and establish engineering practice to monitor, alert, and triage database performance issues (we use MySQL) caused by inefficient queries, imperfect indexes, unoptimized query planner, and under-provisioned database resources
- Investigate memory leak by instrumenting/profiling the application code and infrastructure layer. Lead collaborative efforts with application devs and devops to identify root cause
- Identify bottlenecks in SQS messaging throughput, and work with application devs to identify root cause and remediation
- Contribute to release management and help move us towards continuous delivery with canary release
Our take
Surviving within today's business landscape depends on meeting the on-demand delivery needs of B2C sales, something that can be difficult to achieve as a small business. Whilst last-mile delivery warehouses save small businesses from having to build their own delivery infrastructure, working exclusively with a single provider can greatly limit delivery options and stall a company's growth.
Burq provides an on-demand B2C delivery service platform which allows businesses to access multiple delivery providers for same-day delivery. The platform integrates directly with major sales platforms such as Zapier and Shopify, offering an analytic dashboard and delivery tracker across different modes of transport and providers.
Taking advantage of the growth in the last-mile delivery sector, Burq has scaled its operations, swiftly building a thriving customer base in the small retailer and startup sectors. Having received funding from investors such as Village Global, it is aiming to hire additional talent and increase its marketing reach to bring on new clients.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Salman Habib
(Co-Founder)Previously co-founded HelpED Foundation where they served as the President. They also co-founded/ served as the CEO at Hellofriend.
Shaban Habib
(Co-Founder)Co-founder of HelpED Foundation and Hellofriend. Previously co-founded Hilfe Billing Providers and worked in Business Data Management at SunTrust.
Diversity & Inclusion at Burq
- At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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