Business Support Intern, Back Market

• Looking for a 4 months internship
• French and English are no-brainers (full professional proficiency). If you’re extra cool and speak more languages, bonus points for you!
• You ideally have a previous experience in a commercial position, if it was in the e-commerce sector it’s a plus
• You are familiar with Office and in particular Excel to manipulate data
• Previous experience with Salesforce is a big plus
• You are well organized and communicate in a friendly and professional manner
• You are a great team player, strong communicator and ‘get stuff done’

• As a Sales and Business Analyst Intern, you will support the team in converting leads from all European countries into Back Market sellers
• You will provide new sellers with a seamless and positive onboarding experience, ensuring they meet the quality and minimum selling requirements
• At the same time, you will work closely with multi-functional teams on projects to improve internal processes
• User onboarding, by providing them with professional written support via Salesforce (from seller sign-up through to activation day as a new Back Market seller)
• Build strong relationships with your sellers to ensure a great start to their Seller journey
• Work hand in hand with the Seller Activation Manager in monitoring and improving the Key Performance Indicators
• Project management related to the continuous improvement and efficiency of the activation processes
• Starting date: August 2024
• Duration: 4 months (until December 2024)
• Full-time role (35H/week)

• HR Interview with the Talent Acquisition Specialist
• Skills Fit Interview with your futur Manager (includes a Live Case Study)
• Team Fit Interview with another person in the Team

• Hybrid working: Put on real pants only when you have to: work from home twice a week and remotely 1 week per quarter
• Comprehensive leave: Take the time you need for yourself and your people with a minimum of 25 days of PTO per year
• Parental leave: Family comes first with 12-14 weeks of fully paid parental leave, plus 5 weeks for the second parent
• Volunteer days: Get paid to stand up for a cause you believe in, two days per year
• Health insurance: Take care of yourself with comprehensive health plans
• Stock options: Your hard work doesn’t just benefit a few, it also benefits you
• Mental health support: Just as important as your physical health. We want to give you the support you need
• Annual retreat: Relax or party! We have something for everyone at our legendary All-Hands offsite

At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.